斯特拉斯堡Monument a Kellermann附近酒店

我和妹妹在這家酒店度過了愉快的時光。它很乾淨,現代,位置優越。它靠近火車站和小法國。我們的房間非常安靜,儘管它正對着繁忙的街道,外面有餐館和商店。房間裏的空調和淋浴間的熱水效果很好。房間裏提供了一杯水壺,裏面有杯子,茶袋,咖啡包,奶油器。這很棒,因爲我們在漫長的一天觀光之後可以在房間裏喝杯熱茶。酒店員工專業友好。

可愛的住宿地點 - 遠離小法蘭西的旅遊區，但步行只需十五分鐘即可到達。該地區有很多不錯的餐廳，主要是當地人去那裡 - 這不是通常的旅遊陷阱。友善、微笑的服務。感覺有點像回家了。還有一個小型水療中心，如果您及時告知他們，他們會為您打開桑拿浴室。二十分鐘就夠了。早餐多種多樣，有常見的培根和炒蛋，然後是煮雞蛋、少量起司和冷盤、水果、種子、麥片、果汁、麵包和煎餅。

我們最近作爲一家四口人,帶着兩個小孩(4歲和5歲)住了2晚。預訂無縫且容易,但對於早餐是否包含在內有些困惑。酒店位於法國小城,地理位置優越,但要記住,酒店在步行街,停車非常有限。這不是問題,因爲附近有公共車庫,酒店有優惠的18.50/night。建築本身很漂亮,歷史悠久,有很多時期的細節。房間很舊,但設備齊全,乾淨,而且有特色(木地板/木樑等)。我們的是家庭房,所以有一套孩子們非常喜歡的牀鋪。咖啡機的額外好處也隨着咖啡因成癮的父母而下降。浴室很大,淋浴很棒。提供了很多毛巾,酒店洗漱用品質量不錯。整個住宿期間只有很小的瑣碎。即兩個早晨早餐都缺乏座位和用品,而且即使我們提出要求,我們已出門6個小時,我們的房間也沒有打掃。總體來說會推薦並再次入住。

This hotel withheld €150 on our credit card for a one-night booking on December 23rd and on 1st January 2023 they STILL have not released it. We spent nothing, we incurred no charges, and yet they won't release our funds We now have to report them to IHG. We've stayed here a couple of times passing through on our way to our house in Italy, and we figured it to be a good, convenient stopping point. The first time was fine. This time, they were all over the place, the guy on reception didn't have a CLUE what he was doing, he couldn't even tell us if our Diamond Elite status covered breakfast, and there was no offer of a welcome drink, welcome points, or any help at all. I couldn't even get him to understand what a shower cap was!! It was absolutely dreadful, and the fact that they still haven't released the deposit they took from us for no good reason is proof that they are an absolute nightmare, and we will NEVER!!!!! stay there again.

No service at all. The reception is only available till 7 pm. So if you arrive 30 min later there is nobody to acomodate you not even by telephone. We booked the hotel exclusively for the underground parking but as there is nobody at the desk you cannot enter the parking either. The streets around the appart hotel al full of cars and there is no spot early in the evening. It is also difficult to locate the entrance of the hotel. We had to ask the neighbors as it is an entry for the apartment complex and another entry around the corner for the hotel. Via de email at 18.59 hr you get a message that they leave a credit-card form key for you in a locker that you have to localise inside of the lobby. An old person will not be able to follow these instructions. We found the key but did not enter the room as we first wanted to get the car parked. But as the hotel parking is only open with a remote control you cannot enter if no one is there. The neighbors are nice and let you in, but Néméa parking is blocked by a barrier and you cannot get in. Inside the garage are warnings not to park elsewhere or you are transpassing. So we got so stressed that we decided to leave and book elsewhere last second. It was 20.30 hrs in the meantime and bookings via booking.com did not get through. We had to book in situ. All with all a lot of stress. The people from Néméa were not apologetic that nobody answers the phone after 19.00 hrs not even at 19.30 hr, when we called. You cannot arrange for a parking spot only on the arrival day upon arrival. They do not tell you this nor that it costs you 50 euro extra as deposit that you hope to get back. Either ways, Néméa is not willing to reimburse us. We will definitely never book with them again. And if you come by car, unless you can arrive prior to 18 hr (so that you can be sure you can arrange the parking) avoid this place as well. The area is not safe to leave a heavily loaded expensive car on the streets. Safety first! Booking.com censors this review this is why we place it here❗❗❗

美麗的酒店,設有很棒的葡萄酒酒吧,方便地位於“Grande-le”的邊緣。步行3分鐘可到達Place Kleber,步行約10分鐘可到達大教堂。附近有很多餐館。綜合歐式早餐。在附近的“Indigo Kléber”(位於何姆德費爾廣場)停車,你會獲得很大的折扣。所以先把車停在停車場,把車票交給旅館的接待員,他就會分發一張折扣票(大約50%)。房間分兩類:面向後院:非常非常。臨街:非常吵,一整晚。我們很幸運住在一個相當的房間。然而,我們的朋友卻在臨街的一個房間度過了一個非常吵鬧的夜晚。和許多其他酒店一樣:沒有電源插座供您充電你得爬到地板上,從不需要的東西里拿出電源線,讓你的齒輪充電。

和家人一起住一晚(2個孩子)。非常歡迎非常友好,給孩子玩具。房間內有巨大的泰迪熊(2.5m高)。完美的乾淨。很棒的臥室。去停車場(公共)的通道很好。直接去大商場。5-10 min步行到老城區。一定會回來的。

We had a great stay at this hotel. The hotel is beautifully updated, but still has lots of character. The room was comfortable and well-equipped, though the bathtub/shower is super deep and slippery, making it a little tricky to get in and out of. We enjoyed the breakfast buffet- it is was bountiful and delicious. The best part of this hotel is the location - right in the middle of everything. We walked everywhere and enjoyed taking it all in! Strasbourg is a wonderful town and this hotel puts you in the heart of it all.

I really wanted to love this hotel. The room was spacious and comfortable, and the location was very good. However, I’d recommend either staying elsewhere or be willing to pay a premium rate with the most robust cancellation options possible. I had a pay for an extra unused day, because I had to leave early (early enough to make the appropriate checkout time) due to a pending French rail strike and had to ensure I got to where I needed to for my international flight. I explained this to the hotel staff. Despite events beyond my control and even some French officials encouraging people to make alternative travel arrangements to avoid disruptions, this was of absolutely no concern to the hotel staff, and they absolutely will not work with you…it will be just a way to make some more money off of you. I would’ve been happy to give 5 stars in normal circumstances, but it felt like the hotel was more interested in taking advantage of a situation even if it was beyond my control, and it really left an overall bad impression.

比起之前住的ibis和其它火車站附近的酒店覺得這個性價比沒那麼高。這個離火車站有一公裏多，其實沿途就有好幾個mercure. 但是這個是攜程推薦給我的。 好處是他在市中心，旁邊就是春天百貨，還有lV店。購物算方便的。但是服務沒沒有前麪ibis那麼棒。