We stayed in the Jacuzzi suite with King size bed, I would have to say mediocre at best. Not worth the price tag of over $250 a night. The Wifi is included but you had to pay extra for streaming, ridiculous. The toilet paper is what the hospital uses, and scratches your bottom just the same! Attention to detail was certainly not there. For example, stained and cracked lamp shade, no extra towels for hot tub, nor nice fuzzy robes. We stayed two nights and would not recommend.
We were late checked in . Reception night manger lady and Restaurant Jason Chan were super friendly and helpful . Breakfast was delicious . Restaurant team were professional . Cleaned the guest tables speedy and replenished buffet food efficiently . Deeply appreciated two Housekeeping ladies and Front Desk Manager Ms . Kay Lee Sweeney helped to open the room door for my luggage cases . Excellent customer service is the best choice in Sudbury .
Don't hesitate. Looking for a clean, quiet, comfortable place to stay while visiting Sudbury? This is it. We booked it for one night, as my spouse had a medical appointment in the early morning. It's located quite close to the Moonbeam beach, which would also be worth visiting. It was probably the cleanest motel we've ever stayed in. The room was recently refurbished, and was a really pleasant place to hang out for a night. Fast wifi, comfy bed, and a really high-quality breakfast in the morning...in the cleanest dining area imaginable!!! It even had a fancy-schmancy coffee maker which dispensed cappuccinos, among other beverages. I will attach pictures as soon as I can.
MMathew AAt the first impression, I thought the area was sketchy but changed my mind and decided to stay as was looking to stay nearby work place. The hotel staff were very courteous, helpful, polite, and the rooms was with all amenities as well very clean. The bed was comfortable. The breakfast was satisfied and good with morning start up.
訪訪客This is more of a no tell motel. I booked this for my boyfriend, children and I. They billed our room hours in advance. I’ve never stayed in a hotel where they take your “deposit” as a means to bill you for the room. It was MORE than the room cost. Even GWL is half or so what the room costs. Then they don’t bill you for the room (that part I was ok with afterwards). The “breakfast nook” in the lobby is 90% out of service. What they do offer for breakfast is literally a brown bag lunch. I didn’t even bother looking at what was offered, as they were all literally in brown paper bags. Nothing was laid out so you had a choice to see what was there. It’s like it was a homeless shelter. Like I said in the title - no tell motel. The whole building is only 2 floors so there is no elevator you have to carry everything upstairs if you’re on the second floor, the door to which isn’t easy to do and if you have children with you it either means carting them up and down with you on stairs or leaving them alone in the hotel room. The one stair case smelled like urine and a musky basemen. Our room had 2 sticky spots on the carpet, holes in the screen, the room REEKED of cigarette smoke they tried to mask with a glade plug in (speaking Erin someone else who rented a room theirs did as well but they only got spray in their room, they were below us), there was cereal under the one desk, and a massive chunk of hair in the bathroom behind the door! If you’re wondering my hair is purple not black, my children have blonde hair. The beds were doubles, and were the shortest doubles I’ve ever slept on in my life, I’m 5’8” and when I stretched out my feet they were off the bed. When I mentioned these things to the desk they were Iike we can’t do anything about these because you booked through a third party booking site (it’s their PARENT SITE by the way, I just had a corporate discount). There is no excuse for lack of cleaning. The fact that most vehicles were gone by 630am just confirms this is likely a no-tell motel and not a hotel. I’d never stay there again. Next time we go to Sudbury to see Science North and Dynamic north we will pay a bit more for a proper hotel Vs a dive. The only thing I’ll give them is we didn’t get bed bugs.
訪訪客My experience at the Best Western Hotel was outstanding. The hotel staff was incredibly welcoming, friendly, and attentive, making me feel valued as a guest. The room was spacious, clean, and well-equipped with modern amenities. The hotel's facilities, including the fitness center were impressive. The convenient location of the hotel made it easy to explore the city and nearby attractions. Overall, I highly recommend the Best Western Hotel Sudbury for its exceptional hospitality, comfortable accommodations, and convenient location.