樂朋海灘酒店(Hotel Neptun Beach)

Zimmer waren sehr schön, wir hatten das Familienzimmer mit Verbindungstür. Sehr modern und bei geschlossenem Fenster ruhig. Essen war leider nur mittelmäßig und teilweise bei Zeiten aus. Es wiederholte sich sehr schnell und die Qualität war nicht sehr hoch. Das Bar-Konzept ist katastrophal, überall andere Getränke im Ai. So rennt man sinnfrei Hin und Her. Das Bar-Personal war teilweiße auch sehr lustlos und unmotiviert. Sauberkeit in den Außenanlagen unterdurchschnittlich, Müll überall und Toiletten im Hotel eklig - iiihhh.

Der erste Eindruck ist positiv, Zimmer sind relativ modern eingerichtet Anlage ist im großen und ganzen sauber und das Personal ist um Guten Service bemüht. Für die Anzahl der Gäste im Hotel ist die Anlage aber generell zu klein. Man sollte auch lieber kein Tisch oder Stuhl verschieben, damit man als Familie zusammen sitzen kann. Denn dann findet man schmutz von vergangen Tagen oder Wochen und man wird vom Management zurecht gewiesen das man als Familie lieber getrennt sitzen solle. Zimmer werden an manchen Tagen auch nur notdürftig gereinigt. Kissen wurden vom Reinigungspersonal nicht mal angefasst. Handtücher wurden ab und an vergessen. Beim Personal vermisst man ein Lächeln oder auch mal freundliche Worte. All inclusive Angebot bei den Getränken sollte man vorab studieren, da es an jeder Bar zu unterschiedlichen Zeiten andere Angebote gibt. Im großen und ganzen ist der Service verbesserungswürdig.

Bardzo dobry hotel, zasługujący na swoje cztery gwiazdki. Bardzo miła obsługa, zarówno pokój jak i cały hotel bardzo czyste. Wszystko jest nowe, niezniszczone, bardzo przyjemnie urządzone zarówno pokoje jak i cały hotel. Jedzenie bardzo urozmaicone, podczas każdego posiłku podawanego w restauracji (wiele rodzajów mięsa, ryb, dodatków, grill, wegetarianie a nawet osoby na diecie nie będą absolutnie głodne, bo taki kącik „diet corner” jest zawsze - jedyne zastrzeżenie do przekąsek w barze, - codziennie to samo, choć pizza którą pan wypieka na miejscu jest przepyszna. Do plaży blisko, plaża publiczna duża i szeroka, wiec leżaki płatne ale warto. Przy basenie leżaków sporo, nie brakuje - woda w basenie powiedzmy, że średnio ciepła ;) Hotel znajduje się blisko centrum całego turystycznego szumu, muzyki, knajp wiec jest dość głośno dookoła wieczorami choć my mieliśmy pokój od strony lądu wiec było ok. Jednak 200-300m dalej w głąb Słonecznego Brzegu jest zdecydowanie gorzej i głośniej, wiec tutaj jest względny spokój.

Замечательный не большой отель. Очень подходит для пар, меньше для семей. Анимация посредственная, детское меню есть. Отель на первой линии, бассейн, можно сказать, плавно перетекает в пляж. На пляже за лежак надо заплатить, даже если у вас "Все включено". На бассейне разумеется все лежаки бесплатные, и их достаточно. Место есть всегда. Еда замечательная, разнообразная, всегда несколько видов мяса, сыры колбасы, салаты, фрукты, сладости. Десерты, на мой взгляд, немного однообразные, хотя за неделю совсем не надоели. Персонал. Об этом отдельно! Все без исключения вежливые, улыбчивые и готовы во всем помочь. Просто 5 с плюсом каждому. Из минусов. Рядом пару баров/ресторанов с живой музыкой до ночи. Но если закрыть балконную дверь и включить кондиционер, то спать не мешает. В итоге: очень понравилось! Хотелось бы вернуться снова!

Rooms are spotless hotel spotless,entertainment absolutely diabolical( bingo one night u shout bingo but don’t win, and are given toothpicks to mark your numbers that are called through a Bluetooth speaker Food is good but gets repeated but you can understand that at this time of year Hotel is great location right near everything Staff all friendly and helpful The big problem is the entertainment there isn’t any actual entertainment. The pools are freeing inside and out the jacuzzi is cold water outside , the sauna is no where to be seen If you want a quiet holiday then this is the one for you.

Great Room looking over the Beach and pool... very clean throughout. Downside in my view was the food, not great but others had full Plates. Strange set up with lobby bar, you have to pay for drinks even if A/l..just get drinks in other area and take them in there..I want the Barmans Job... Forgot to mention that 95% of the Dining room Staff are like load of Robots walking around, probably don't want to be here as hotel closes next week

Management I hope You read this, Neptune maybe a 4* Hotel But the service you receive is not even a 1.5* in certain areas, ie the lady in charge of restaurant was so rude actually huffing & breathing over us,and then went off & give the young girl a loud telling off in front of guests very unprofessional, we have never complained at a hotel but the Blonde Girl and Dark haired boy in the upstairs cocktail bar are very rude and aggressive they sit there on there mobile phones ignoring you, and when they do serve you, they are laughing & joking, and you know by their expressions etc there taking the piss out of you, and other paying guests, after complaint nothing changed so management obviously done nothing,(you can only get all inclusive cocktails from 2-6pm) Dark haired girl is good very polite , we have had it in both cocktail bar, and pool bar where they ask you what you want, and then go off and serve someone else first , the green shirt people are the best with great service, and restaurant waiters are pleasant, this is our first time and only time to this hotel, The pool bar is not all inclusive after 6pm but you can go to the upstairs bar then take your drinks down to the pool bar so they might aswell have it all inclusive really. The Al a carte restaurant is really nice with good service. The pool is very cold a few people braved it. The rooms are nice and cleaned daily. The hotel have a sign saying to not reserve sunbeds but this was never enforced with people always reserving them before they would go for breakfast. Would we stay again no.

superior room was great although garden view and not beach facing as we asked but was ok, low floor and garden was extremely hot from 4pm onwards and kids club played games there late afternoon. usual fight for sunbeds and same people put towels down every morning, hotel has a lift towel policy if nobody on them from 9am but we saw lifeguard and security walk past certain towels daily and the folks didnt show up until lunchtime. hotel was beautiful and exceptionally clean, team of cleaners all day working. pool was cleaned every morning and was lovely. jacuzzi pool was full of kids on inflatables daily which was a shame as there was a large kids pool at other end but nobody told them this. we would usually go bnb only nut we didnt het an option for this so we were all inclusive, breakfast was amazing and you would be hard pushed to not find anything to eat, lunch was great too and snack bar all afternoon great and unlimited local drinks n beer n cocktails most of day, brilliant. dinner was not so good, seemed to cater more for german,bulgarian and european taste as opposed to uk but we like to eat out anyways. local bars n restaurants so cheap and never had a bad meal. the hawaii steaks were like melt in mouth, chinese at back of old globus hotel was amazing. if doing one trip do khans tent, spectacular views and show was great. food just ok, and 1 soft drink included in price. nxt time i would book myself for actual restaurant in khans and take in show while there.

Perfekt Hotel for a family vaccation. Great management, super staff, fair prices, nice enviroment (if you want to spend an evening outside of the hotel), modern rooms, great food.... I could go on and on..... We will be back next year!!!! Thank you folks for making our stay so memroble! 🐺