熊溪套房(Bear Creek Suite)

Booked three rooms for a total of 8 nights - two rooms OK - 3rd was poor - mold behind the bed, bunk bed ladder unsafe, wall paper behind stove poor, place needed painting. entrance security light not working. Manager/owner very difficult to deal with. I made a clerical error and booked a wrong date. It was an easy fix which ********** management gave the OK for. Instead owner would not agree and "money grabbed" my $200 and offered me what he called a "good deal" -50% of the listed price to re-book it. Of course I would not give him another cent and moved on. My advice - DON'T GO THERE!!

Unfortunately, the suite was very dirty. Lint on the floors, holes in the walls from door handles, black mold in the bathroom, burned out light bulbs, windows screwed shut (fire hazard), no visible smoke alarms, very unfriendly owner who cited "rules" about payment and our booking. Tried to cancel through ********** but the owner said the person we talked to at ********** was not an "official manager" and her advice was against the "rules" as she was not a n official manager. Therefore, the "rules" did not allow us to cancel. My best advice is to avoid this place. Since we had to pay in advance we were hooped and stayed only because we could not cancel after seeing the suite. On a positive note, there were two water bottles in the room.

the suit was ok, strange lay out. Walls and pictures were dirty, but washroom and bedding were clean, the beds were very uncomfortable( hard ) so if you like hard beds you might like it. Over all it was not bad for the price

Hosts were great. Addressed all our needs in a timely manner. Would stay here again. The unit we rented was clean and spacious.

Loved the stay

Spacious 2 bedroom suite at great location. Comfy beds, clean suite. Would definitely stay there again!

We arrived quite late. The house was half under ground. Parking on street was limited. The rooms were clean, plenty space for my family.

I was not told it had stairs going down. We had a great grand mother with us. It is in the basement . There was no heat and we all slept in the cold . The owner said a window was open and do could not turn the heat on . I texted 1 am to get warmth. At six he wrote back that he can bring a heater. . There were hardly any dishes, no soap in the bathroom . Very substandard for ANB. Bad .

STAY AWAY FROM THIS PLACE The property was an underground basement apartment and was filthy. There was black mold in the shower. There were stains on the furniture covered up by a towel, and stains on a slip cover that were being covered by a chair cushion that was originally supposed to be covered by the slip cover due to other stains. There was grease and gunk on the floor boards. There was half an inch of greasy dust accumulated on the ceiling fan. The whole property smelled of mildew and moisture. There was damage to the walls that just hadn’t been repaired. It was so bad that we left after spending just 15 minutes to book another location through *******, who after going back several times has told us “too bad” in effect and that the property denies us a refund and ******* won’t either. Hugely dissatisfied with this, and we’re out several hundred dollars for a 15 minute stay in a dirty pit.