設有停車場的薩頓科爾德菲爾德酒店

I stayed here for one night during a work trip. On arrival, the car park says 'pay and display', but for the first day you can get a refund in the hotel with a purchase. However, when I went to check in, I questioned this and the receptionist said that you did not have to pay if you were staying there, it was just for people visiting the restaurant. There is no where that states this on the signage so I'm sure that many customers using the hotel end up paying for parking without needing to! The receptionist was really lovely on arrival, but stated that the card reader to get upstairs to access the rooms was temperamental so we may need her help getting through. She was very friendly and willing to help us. When I arrived in my room I was pleasantly surprised as it was nicely laid out, with a decent size bathroom including a bath. Plenty of tea and coffee provided with two packets of biscuits and lots of lovely shower/bath soaps to use. However, as I went into the bathroom there was a large step that I obviously did not expect! So I tripped over that, and then saw the sign saying 'mind the step!'. The sign for this was on the bathroom door, which was open, so was not in my eye line until after I'd already fallen down it! After a long day I wanted to shower and make use of the lovely soap provided. I saw the temperature was on the lowest setting (less than 20c) which I thought was odd, I usually have it on at least 38c, so the thought of 20c would be very chilly to most! However, I soon realised that despite how much you turned the temperature down, it made no difference and the water was so scalding that I could not physically stand under it. To overcome this, I ran a bath with the scalding water and left it for over half an hour to cool down! There were several marks in the bath but I had no other option at this point. Whilst I waited, I thought I'd make a cup of tea. I noticed that the kettle was still half full from the previous customers, so I poured it down the sink and noticed several pieces of black limescale come out with the old water! No matter how much I tried to rinse it out with water, it would not come off so I was not even able to have a hot drink as I did not feel comfortable drinking water from that kettle. After my (very late) bath I headed to bed but the room was incredibly cold. The window was wide open when I arrived in my room, which wasn't an issue in itself but after I closed it there was still a cold draft coming through it. I ended up sleeping in my t-shirt and jumper with the duvet wrapped around me as much as possible! So I can't say it was a great sleep either. I went down to check out and perhaps ask about breakfast. There was a different receptionist that morning who was less friendly than the one from the previous day, she gave the impression she was too busy to answer my questions, and didn't even ask how my stay was. I found out the breakfast was £12 which I thought was steep anyway, and by the point I did not

剛從摩爾大廳的過夜溫泉休息回來,我的丈夫和孩子們爲我購買了我的生日。超級容易兌換,我升級到下午茶和治療到40分鐘。超級寬敞的房間,舒適的牀,巨大的浴室和可愛的強力淋浴。浴室的裝飾(瓷磚)可以做一些工作,使更現代,但它超級乾淨。我有點擔心臥室的位置(77室),因爲它似乎真的很靠近舉辦超級大型婚禮的主宴會套房(祝賀希瑟和喬治 ) ,特別是當我們在那裏放鬆的溫泉休息,但我們沒有聽到任何噪音&我注意到走進一羣穿着華麗的婚禮客人,穿着華麗的服裝,新娘和新郎,而我們穿着白色長袍和拖鞋。幸運的是,我們沒有真正“妨礙”婚禮,加上這是一個陽光明媚的日子,所以他們都在外面。水療按摩與格雷斯和凱瑟琳令人難以置信。40分鐘飛過去了!謝謝女士們。我們還安排了下午茶。它被呈現得很好,服務在華麗的房間裏無可挑剔。游泳池很大,有一個很棒的蒸汽房和桑拿浴室。卡弗裏晚餐簡直太棒了。眼睛比我們的肚子大,我們跳過甜點。10/10早餐(自助餐)也很棒的選擇 我們遇到的每個人都穿着一塵不染,超級友好,有很多工作人員讓我們的訪問令人驚歎。一個夢幻般的溫泉住宿在美麗的酒店。左感覺清爽,超級飽滿的食物和飲料。感謝大家讓我們的入住令人難以置信。10/10&強烈推薦。

酒店在外出旅行的位置並不差... 但酒店需要很多改進!您留下的自助早餐等待他們補充食物,您必須不斷詢問工作人員在哪裏喝茶的杯子,因爲沒有更換,因爲烤麪包機的位置,排隊等候,如果你要求在房間裏更換水,請小心,因爲我被收費,但抱怨後得到了退款..行政房很好,但我知道標準間不是很好。工作人員很好,但需要更好的組織。游泳池區過時了,沒有設定的時間,他們似乎選擇並選擇開放的關閉時間。我們在這裏遇到了很多問題,不是所有問題都提到過,我們告訴前台我們不高興,注意到其他客戶抱怨。我們不會再入住,當然最多不是4星3星..不能評論水療治療,因爲沒有使用,但看看水療,我相信周圍有更好的。高爾夫球場9洞條件良好,但酒店外區域需要整理有點。

At check in I was advised by staff member Connor that breakfast was only paid for one room of the 2 rooms we had booked. I asked if we can add the breakfast on to the family room for 3 and he confirmed it was still possible and I paid. So far so good, service was friendly and helpful from Connor. The next morning when my family went down for breakfast we had the misfortune of receiving the worst service I have ever had in any hotel, let alone Premier Inn who I have used dozens of times over the years. We were very condescendingly told by Kerry the lady behind the desk that only 2 people can eat breakfast as we had only paid for one person in one room and 1 person for the family room of 3! She confirmed the payment made the night before was only for 1 person for a room of 3! The 3 people were my elderly parents who both suffer from diabetes and a 10 year old child. When I said why was only one persons breakfast booked when the room is for 3, without being questioned before payment - her response was ‘I don’t know but we can’t do anything any longer’. Even though I paid for breakfast for the room of 3 at of check in, I offered to pay for the rest of the people in the SAME ROOM, Kerry bluntly said “well it’s clearly something that you don’t pay for so you won’t get it”. I explained my parents were diabetic and there’s a 10 year old child and they all need to eat breakfast - Kerry just did not give a damn about the circumstances or their health issues. Or even the fact that I was willing to pay for the extra people but mainly the fact that it was accepted by Kerry that only one persons meal should not have been booked at the desk and still being rude and obnoxious with her responses. When I challenged her attitude and tone of voice (used no profanity or derogatory words), she simply said if you carry on I will go into the office and not come back out. Which she then did as Kerry completely got angry and stormed off. When I asked to speak to the manager, lied by saying she is the manager and she will not try to get breakfast. I was completely shocked by the manner of her behaviour and tone of voice. Another employee who cleans the rooms had been watching and when Kerry stormed off refusing to help us any further, the cleaning lady spoke to us in a more understanding and competent manner than Kerry attempted for the full 50 minutes my family waited at the desk to not be fed breakfast. I finally gave up asi couldn’t risk my parents not eating for longer due to their health issues I asked for a refund on the breakfasts I had paid for. Kerry then went back into the office for a further 20 minutes before coming out to say it’s been refunded. My family had to go to the Coop down the road to eat sandwiches for breakfast as Premier Inn simply couldn’t care less about customer service, customer health risks or even fixing mistakes made by their team members. What an embarrassment for the company that I honestly had no bad experiences with from t

不論是商務還是休閑旅客，馬斯頓布魯克農場酒店都能讓您的薩頓科爾德菲爾德之行變得更加美好而難忘。酒店地理位置優越，駕車至Coleshill Parkway僅需5km 。旅客們會發現Spa at Lea Marston Hotel和Broomey Croft Children's Farm距離酒店都不遠。酒店佔盡地理之宜，Middleton Hall & Gardens、The Peel Society Museum和RSPB Middleton Lakes離此都很近。酒店對客房的裝飾十分考究，每間設施齊全的客房都配備有熨衣設備和衣櫃/衣櫥。有飲水需求的旅客，酒店還為您提供了咖啡壺/茶壺和瓶裝水。除此之外，配備有吹風機的浴室是您消除一天疲勞的好地方。酒吧旨在為旅客和您的朋友提供一處消遣的場所。如果旅客想在自己的房間舒適的用餐，酒店可提供客房服務。倘若您覺得酒店的餐飲服務無法滿足您的需求，附近的Club Marina（東南亞菜）、The Green Man（披薩）和The White Horse In Curdworth（披薩）不妨可以試試。優美的環境，再搭配上細緻周到的服務，酒店的休閑區定能滿足您的品質需求。酒店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。提供乾洗服務，為您的旅途省心。

若想要遊覽薩頓科爾德菲爾德，紐霍温泉酒店將會是一個不錯的的住宿之選。酒店地理位置優越，駕車至Wylde Green僅需2km 。旅客們會發現New Hall Water Mill和New Hall Valley Country Park距離酒店都不遠。酒店佔盡地理之宜，Sutton Park National Nature Reserve、Certify Group和The Donkey Sanctuary Assisted Therapy Centre離此都很近。酒店對客房的裝飾十分考究，每間設施齊全的客房都配備有熨衣設備、房內保險箱和衣櫃/衣櫥。電熱水壺和咖啡壺/茶壺可供使用，便捷的客房設施定能讓您倍感舒適。浴室內提供吹風機，讓您感受到賓至如歸的享受。酒吧旨在為旅客和您的朋友提供一處消遣的場所。如果旅客想在自己的房間舒適的用餐，酒店可提供客房服務。倘若您覺得酒店的餐飲服務無法滿足您的需求，附近的Blackroot Bistro（西餐）、Bhujon cocktail bar & dining（Bhujon cocktail bar & dining）（印度菜）和Sutton Fish Bar（西式快餐）不妨可以試試。健身室讓閑暇時間更加充實，按摩室讓悠閑時光更加完美。酒店的會議廳將熱情的服務與專業的素質完美地結合在一起。提供乾洗服務，為您的旅途省心。

對於想要捕捉薩頓科爾德菲爾德城市風采的旅客來説，貝爾弗裏度假酒店是一個理想的選擇。酒店地理位置優越，駕車至瓦特奧爾頓僅需4km 。酒店佔盡地理之宜，Spa at Lea Marston Hotel、Big Play Barn和Ash End House Children's Farm離此都很近。客房內的所有設施都是經過精心的考慮和安排，包括熨衣設備、房內保險箱和液晶電視機，滿足您入住需求的同時又能增添家的温馨感。服務人員會提前為您準備好電熱水壺和咖啡壺/茶壺，以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆，提供吹風機的客房浴室是不錯的選擇。在空閑的時候，去大堂吧喝杯飲品放鬆一下是不錯的選擇。如果旅客想在自己的房間舒適的用餐，酒店可提供客房服務。在享受酒店貼心周到的餐飲服務的同時，也別放棄對周邊美味的探索，Club Marina（東南亞菜）、The White Horse In Curdworth（披薩）和Club Cappuccino（咖啡店）也許是可以讓您找到答案的地方。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間，這其中包括按摩室和健身室。酒店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。酒店設有理髮美容中心，您可以在這裏做美容沙龍。

It wasn’t a bad hotel. The staff were really friendly and went out of their way to help. We had a triple room, which was a bit dated, the room doors had been changed to key card entry except ours which needed a key - I’m not sure the reason for this. The room was clean. The things that let it down was the wall lights by the beds were loose on the wall and I think the bulb had gone in mine. The room was very cold - for the size of the room there was one small electric heater in the corner which was partially obscured by the dressing table. The door on the shower cubicle didn’t shut properly (I tried to get it back on its runners to no avail. There was some mold around the edge of the shower as well. On certain nights they have live music, which their website told you about and the likelihood of noise. As our room was right next to the restaurant we could hear this, but it didn’t go on till late. I would probably stay here again but would want a room on the upper floor and away from the restaurant.