天鵝山度假村(Swan Hill Resort)

Great rooms and excellent service. We have stayed here before and would always come back

Very much in need of a makeover. In the photos of the room I booked it showed we had a spa bath which was not the case, when I asked about this I was told there was a spa room free but I would have to pay more even after I showed a photo of my booking.

Very, very run down. Best part of stay was the pool. Room wasn't just dated, it was structually unsound with uneven floor, broken power points and holes in wall. Fridge in room was noisy and froze fruit we put in there as the internal freezer door was missing. Should not be used in that condition. No window screens made it impossible to have privacy without totally shutting curtains and throwing room into total darkness. During a 2 week tour of Victoria, this is the only place that I would definitely never stay again, which is a shame because we really enjoyed Swan Hill itself.

reception unattended, couldn`t call phone didn`t work, last test date was 2017 no house keeping no mini bar restaurant was closed had to ask for Wi-Fi password carpet covered in 3 corner jacks infested with ants Bedding was dirty lots of blankets & cushions(COVID SAFE ?) Not what was advertised in our booking

Room was ok. TV was too old to get ch 68, a free to air channel, which is disappointing in this day & age. Pool was pretty good.

Carpet was cleaned properly, windows need cleaning and to be updated to double glazed for less traffic noise...update bathrooms

On an overnight stop heading home from Adelaide. Nice clean room, staff were friendly and accommodating when I asked for a ground floor room. It looked busy but was still nice and quiet.

Lovely place, dining area was a bit off putting with the musty smell, carpet in rooms could become a trip hazard