Good first impressions - well put together hotel with great amenities and nice staff. First evening I ordered room service - It took over 1hour 15 minutes to arrive, and that's after I went to ask at the reception. Also the room door wouldn't shut properly - it was still open when it seemingly had clunked shut - but this was dealt with swiftly, thank you. First shower I had - oh dear - it has a head with one narrow spray (not like a regular/ normal round or rectangular one) that fires at you almost horizontally and in a narrow clump (irritating and impractical) - so even when you try and slow the pressure, it still goes to the back of the bath, over the bath end, and swamps the bathroom - firstly you simply cannot shower with such a dumb 'design student' reject style shower head, and secondly you'll spend several minutes after finishing having a shower, using up all the towels to mop the bathroom floor, and leave them in a giant wet mess, only to start smelling during the night - terrific (not) ! The last time I experienced a shower head that went only horizontal over the back of the bath, was a (very good, apart from this,) two star hotel in Morocco - but even that one had a regular round head (so you could actually wash properly/ normally under it), not a single tiny narrow head like at this hotel. The room I had was the cheapest, and apart from not having an opening window (I know this is kind of standard these days, so I'm not bothered), it was a well appointed comfortable room and even had a side view of the Med, which was great. People will always come to this hotel because of its awesome location, including a roof terrace ..commanding some of the best full vantage points in Tarragona (and many other reasons), but I hope the complacency of them knowing this, doesn't hold them back from considering customers' improvements / suggestions. I had pasta carbonara for dinner the 2nd night - a few tubes of pasta in a thin limp sauce, with some almost microscopic strands of ham (seemed like a microwave job) - no bread with it, no salad, very very unsatisfactory it was ..I was still hungry, so I ordered a small pizza, which was ok, but seemed like a basic supermarket one (it wasn't good), and it took a long time to arrive. The rooftop pool, they call a 'plunge pool', but this is underselling it - I did lots of lengths in it, it's maybe 4ft deep .. it's great. The lower pool is also nice and is much bigger and deeper. The day I left, the fire alarm went off at about 7am - A bit annoying. Some people started to leave the building and some probably didn't. This is overall a very good hotel, and I was really impressed. I liked the staff on reception, the breakfast staff and the rooftop bar/ restaurant staff - they were all very friendly and very efficient - This is especially nice when you're by yourself. Tarragona is great and swimming in the sea was wonderful too.
ATENCION NEFASTA POR PARTE DE LA SRTA. PRISCILA DE RECEPCION. Estancia de 1 noche con niña de 11 años. Llegamos el dia 11 de Julio desde Portaventura, y estábamos tan cansados que simplemente fuimos a cenar en el mismo hotel, y luego directamente a dormir. Al día siguiente cuando nos despertamos ya para marchar , mire debajo de la cama por si la niña se le había caído alguna cosa, y encontramos ropa de otro cliente, confetis, 3 globos , y mucha suciedad. Bajamos a recepción, y la Srta.Priscila estaba al tlf. con el informático (lo deducimos porque luego de un buen rato cuando le dio la gana a ella, la escuchamos darle la clave para conexión remota) , nos miro, y dijo Check out?¿ le dijimos si, pero queremos hablar con usted..... Eso ya no le gustó ............. nos dejo esperando un buen rato..... ... Claro nos vio con el globo que le bajamos y con cara de disgusto... e iba alargando la conversación, hasta que le volvimos a repetir... nos puede atender porfavor... y de malas maneras al final nos atendió.... Primera respuesta suya al decirle las cosas... Porque no lo dijeron ayer?¿ y le contestamos que porque normalmente cuando llego a un hotel no me pongo a mirar debajo de las camas...(quizás a partir de ahora lo haga) y que porque era tarde ”veníamos reventados de port Aventura”....... .... Pues ella en lugar de pedir disculpas, ya que en ningún momento tuvo la educación y humildad de hacerlo..... su actitud fue altiva, ofensiva (simplemente con la mirada y actitud que tenia).... y con ganas de perjudicar y alargar la situación en lugar de solventarlo rápidamente.... Por su mala educación le pedi una hoja de reclamaciones... y como nunca he puesto ninguna... le pregunte: - Es una hoja de reclamación? y su respuesta fue .... ACASO NO LO VE? Como no voy a cabrearme ademas, de que me encuentro una habitación sucia, te encuentras con un personaje así ?¿? y si es verdad... que yo le conteste... ERES UNA MALEDUCADA.... y la estupenda Srta.Priscila... enseguida me contesto... pues igual que usted..... Pero Aver Señores propietarios del hotel... o bien es su hija esta chica, y no han podido colocarla en otro sitio a trabajar... o deverdad miren bien el tipo de personaje que tienen delante de una recepción..... Luego a la hora de entregarle la reclamación..... Priscila seguía al tlf. como si nada, y le digo.. perdona ya hemos terminado , y nos contesto... PUES ESPERAN A QUE YO TERMINE AL TLF.. es decir seguir provocando un malestar.... sin ningún sentido... y ademas tiene las santas narices, de contestarme en la reclamación que la insultamos... Perdona Priscila a ti nadie te insultó... lo que pasa que no sirves para estar en una recepción, es una vergüenza que un establecimiento así... con lo que cuesta llenar hoteles , tenga un personaje así al frente de una recepción..... Pagamos 94 euros... ok yo lo escogí por vuestra pagina web, sin desayuno , hasta aquí estamos deacuerdo... pero que me encuentre ropa , confetis, globos , y que ademas cuando ba
HOTEL LIMPIO Y MUY TRANQUILO, APARTE MUY CERCANO A LA PLAYA,CON UN PERSONAL MUY AMABLE. VOLVEREMOS SIN DUDA. MENCION ESPECIAL A LAS CHICAS DE LA LIMPIEZA Y A LAS DE RECEPCION POR SU AGRADO HACIA EL CLIENTE.
La Mora: Cosy single-family house "Torre del Sol", 2 storeys. 800 m from the sea, from the beach. Private: garden, swimming pool angular, fenced (3 x 7 m, depth 105 - 170 cm, seasonal availability: 01.Jun. - 30.Sep.). Bus stop"Montsia" 250 m, railway station "Altafulla" 4 km. Nearby attractions: Port Aventura, Jungle Trek. Hiking paths: La Mussara. Please note: car recommended. The owner does not accept any youth groups. The apartment is located in a zone with limited traffic. Neighbourhood highly sensitive to noise. Quietness and good behaviour expected. "Torre del Sol", 7-room house 126 m2. Object suitable for 7 adults + 2 children. Practical and cosy furnishings: living/dining room with TV, air conditioning and forced-air heating. 1 room with 1 bed (80 cm, length 190 cm). Lounge. Kitchen (oven, dishwasher, 3 ceramic glass hob hotplates, toaster, kettle, microwave, electric coffee machine). Shower/WC. Upper floor: 1 room with 1 french bed (160 cm, length 200 cm). 1 room with 1 french bed (150 cm, length 190 cm). 1 room with 2 beds (90 cm, length 190 cm). 1 room with 1 x 2 bunk beds (80 cm, length 190 cm). Walk-through room. Shower/bidet/WC. Air-conditioning, forced-air heating. Balcony. Terrace furniture, barbecue, deck chairs (4). View of the swimming pool and the garden. Facilities: washing machine, iron, children's high chair, baby cot for up to 2 year olds, hair dryer. Internet (WiFi, free). Parking (2 cars) at the house. Please note: suitable for families. Non-smoking house. 1 small pet/ dog allowed. TV only ES. HUTT060583
訪訪客2023.09.09
Location très agréable bien situé proche de la plage la maison est spacieuse avec un jardin bien aménagé. Je recommande cette location
滿意
2則評價
4.3/5
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4.7/5
很好
訪訪客I had never stayed in a B&B hotel, but I chose it because of the great review & the location. You are in front of the covered market, on a square with many bars. However, it is very quiet at night and the other guests very respectful. A sweet attention is breakfast left on the door every day (little pastries). You can have coffee/tea/fruit juices downstairs. Big room with a huge shower, big windows & blackout curtain.
This hotel deserves every accolade it is given. Small and fairly basic in fairness but run with passion by a couple that really care about what they do. This hotel surpasses many that charge twice the price. We were in room 17 on the 1st floor. It was quiet, immaculately clean and felt very safe. Xavi the owner, gave us as much info as we could ever need and even took the time to actually show us the way to the cheaper car park. Little things mean such a lot and definitely differentiates a hotel from its competition The hotel is centrally located and handy for everything.
While this hotel has a good rate and some ok aspects to it (relatively clean room, convenient parking garage across the street), there are many issues with it otherwise. The receptionist wasn’t very friendly or helpful at the start… that didn’t bode well. I had to do a couple hours of work as soon as I got to my room and quickly realized that the WiFi signal didn’t reach my room - bear in mind I was only on the second floor of about six floors! So I couldn’t use the internet which, obviously, is pretty important for most work these days. I even tried to do some work with my computer just outside my room but the signal was poor even in the halls ways. And to make matters worse, the hallway smelled like cigarette smoke. Pretty sure this is a non-smoking hotel! So I decide to do my work in the lobby. I end up having dinner there and order a pasta dish. No joke, the top half of the pasta was warm and the bottom part was cold. Did they just throw it into a microwave? It was pretty disappointing. In terms of the room itself, it was spacious and the bed was comfortable enough but when I went to take a shower, not only would the water not drain properly - creating an ever-growing pool of water on the shower floor - but the temperature was all wonky. It went from slightly warm to searing hot… again, not ideal. I’m a pretty easy-going traveler and for this price, I shouldn’t really complain BUT this city did seem to have plenty of options in the price range so maybe it’s best to try another spot unless you have a good reason to want to stay in this particular location.