Holiday Inn Express 斯文頓市中心(Holiday Inn Express Swindon City Centre)

位置非常方便，但是允許客人進入登記入住/退房樓層的電梯已經停用數週仍未修復。

On arrival, the receptionist helped me book a room and got me sorted really quick. Afterwards, i ordered some food in the restaurant, and I recommend trying the chicken it's amazing. Thank you, Socorrina and rabeka, for making me feel welcome, and for doing your job properly

Reserved a room for one night on our return to Heathrow from Wales. When we entered the lobby, there was no desk clerk -- only two security guards at a card table, who immediately jumped up and announced that the hotel had "no rooms." When informed that the website said otherwise and, moreover, that we had a reservation, they reiterated the no rooms thing, then literally grabbed us and dragged us outside! I don't know what's going on at this place, but it is incredibly sketchy -- IHG needs to do some serious work. STAY AWAY.

IHG cancelled our booking with no explanation appalling service for a large company. They then expected us to pay for another room in another with no compensation with a price difference of £250. Our booking was made 10months prior to date of stay to ensure we had accommodation for the air show

Booked this hotel back in August 2021 for July 2022 to attend the Royal Air Show ,(which has been rescheduled a few times) had a phone call today to tell us they have cancelled our booking due to "a private contract" and we should look at the Jury's Inn or Holiday Inn swindon west . Jury's Inn is fully booked and the Holiday Inn is £350 - we paid just over £100. Cancelling 4 months out either means we stump up a lot more money or we try to cancel our plans. Holiday Inn offered us nothing by way of an apology nor did they even apologise, we asked for the cancellation via email, they won't even do that. So thanks Holiday Inn for making a difficult few years even worse

We stayed here as part of a coach party with National Holidays. The Hotel was extremely clean and all the staff we encountered were amazingly friendly even though at times they were very busy. Check in was efficient and we were in our room in no time. Room, although small, had all we needed for a comfortable stay. Breakfast was good - with continental, fresh fruit, and a full English if required. You could help yourself to hot drinks. I enjoyed the evening meal on our first night (Pate, Veg Lasagna, Sponge cream cake) it filled a gap and we have to understand the hotel will be on a tight budget with National Holidays so didn’t expect too much. As these holidays are so inexpensive we always budget in a nice meal out and so enjoyed a meal on our second day in the wonderful city of Bath - so cant comment on the hotel evening meal on the second night. There is not much going on in Swindon Centre. We did visit the local Wetherspoons which is 5 mins from the hotel as are a few other bars and shops. The area seemed in need of some investment - however the hotel is smart and modern. Overall a great stay at a clean and friendly hotel

Really bad experience got a tiny room, could not open the windows so It was stuffy and claustrophobic. When I asked to get the windows open they said we couldn't cos of safety reasons but our friends in the room above us could open their window. When I complained I was passed among staff members and they were just rude to us

絕對垃圾的經歷，粗魯的員工，價格過高的房間，房間很髒等等希望我從來沒有住過這裡！浪費將近 80 英鎊

Clean, comfortable, staff were pleasant, seemed to be well organised, breakfast was nice. Bit of noise in the evening from other residents but that settled down early enough, can't really blame the hotel for that though.