Front desk was rude and unhelpful. When I walked in after a long day he disappeared for 15 minutes and we had to wait. Then when he returned he gave us a room that was unmade and dirty. Then when we came back to complain he gave us another room that was unmade and worse than the first one. It took nearly 45 minutes. Not recommend ed.
翻譯
訪客
無障礙大床房-禁煙
入住日期 2023年6月
夫妻/情侶
8則評價
3.5/5
發佈於 2023年6月22日
We booked for 2 nights using an app. When booking two nights straight, it will be more expensive than booking two nights seperately. The first night, the app suggested a disability room. I told the lady at the front desk if that room is needed for someone in need I don't mind changing. The room has a little more space than the 2nd room we had, but overall I would say much cleaner...with a funny smell. The second room, as soon as you get in, it smelled humid and mold; there were mold on the ceiling of the bathroom and all around the tub. Two of the towels were undone as if they were already used, and only has 1 set of towel for a 2 person staying. There were squashed bugs on the wall. On the bed, it seemed like someone stepped on it with their shoes on. (See pictures) All the staffs are very nice. I asked for extra towels and pillow cases and the lady at the front desk brought them to our room.