悉尼Australia Square Tower附近酒店

I had high expectations of Capella Sydney after staying multiple times at Capella Bangkok and being treated as though I were the most important person in the hotel, just like all of the other guest who stay there are. The attention to service detail at Sydney location unfortunately failed very short to meet my expectations. The booking process on the website was glitchy and the pricing was inconsistent, sometimes showing pricing including tax sometimes not without indication and only upon receiving confirmation via email from reservations was the price confirmed, which did not match the screenshots of the reservation when I placed the booking so I had to go back and forth with reservations via phone and email to simply confirm the accurate pricing for my stay. After creating an account to log on to their booking platform although the option of modifying the booking was offered, the feature did not work on the site, so you had to cancel the booking and book a new booking if you simply wanted to extend by 1 day. This is before I even arrived at the hotel. When I did arrive, it is of course, no small feat that the restoration of this historic building was carried out with the utmost respect for the architecture, from the flooring material to the fenestration and even the internal grand stair way was brilliantly retro-fitted with current code requirements for the handrail in a historically appropriate yet contemporary solution. The hotel does not have many floors, so I encourage anyone to take the stairs to experience the beauty of the restoration work. The recognition of the strong identity of the urban location and sense of place in Sydney’s CBD offers us a promise, an encounter, as the space of the possible. I wish I could say the same about the interior design. There was a real disconnect between the intent of the architecture and that of the interior design. The decoration at best seemed vague, and so for the guest experience, how could one of have a point of view about the effect of the design? The space of the expectant “possible” relationship I was expecting from the simple activity of stepping into Farrer Place’s south entryway marked Department of Agriculture, as local stories interpreting colonial history with ancestral elements of the Eora people by Waayni artist Judy Watso unfolded, or the sense of expansive freedom through the bronze Palazzo doors on Loftus Street into the latent quiet luxury of the grand stair was lost when I was met with the contrasting designs and colours of the lift lobby vestibule axminster carpet and that of the corridor carpet to the guest rooms, able to be seen in the same frame. Although an argument can be made about eclecticism and the use of curating a collection of exceptional vintage and contemporary objects this was not the case here, it read as a mismatched bric-à-brac (to borrow a Victorian word from the building time period that's true meaning in French means ”any old way” or ”at random”). This hap

4 night stay for Vivid. Chose this as an Accor member and that it was close to the Harbour. Upgraded to a Prestige Suite, Club benefits and was not disappointed. Yes the building is not new, it’s not like the shiny new hotels in town, but it’s solid and my sleeps were uninterrupted and rarely heard noise from the hall. My Suite 930 was spacious, clean, well appointed, Sofitel Bed topper and electric sockets to plug in my adapters to charge. Like other reviews no USB ports but I’m sure most sensible travellers have an adapter. The Club Sofitel access was the perfect addition. Early check-in and waited with a hot tea while my suite was made up. It was 9:30am but the room was rushed and 30 minutes later I was unpacking. Evening canapés and drinks from 5:30pm. Table drink service by Alley and her dedicated, personable, attentive team. They remember your preferences pretty quickly and it became an oasis from Vivid hoping and sightseeing. My suite completely blocked out the light and slept through 2 alarms, it’s the Sofitel Bed topper. Breakfast at Club Sofitel, peaceful, plenty of options to choose from, salmon and capers to a great gluten free station, eggs cooked to order and a great way to start the day. Try the Dilmah Blood Orange and Eucalyptus tea. Thanks Lara. Afternoon Tea served from 2:30 and daily sandwiches , scones, cakes and complimentary drinks, tea, coffee and soft. On entering the Club Lounge, always a friendly greeting, your preferred drink served and a relaxing space anytime of the day. The Club team really made my stay, they work really hard to make your stay great. Housekeeping always made up my room before my afternoon return. Always a Bonjour as you walked past them in the hall. My stay was great. All the staff were friendly and helpful. The Lobby is grand and the history of this hotel makes her great. Not the newest but I prefer tradition and good honest service. Definitely not the style of hotel for everyone but my expectations were met and exceeded beyond imagination. Club Sofitel is a must. ⭐️⭐️⭐️⭐️⭐️

酒店位於環形碼頭邊上，出行方便，還可繞着悉尼歌劇院和皇家植物園晨跑。公寓式的房間超級大，有配套的炊具和餐具可用，早餐有多種選擇，美味可口。

酒店的位置和景觀無可挑剔，但服務質量卻有待加強。我此次預訂房間是為了慶祝伴侶的生日，事前已通過電郵與酒店聯繫，要求安排蛋糕和酒水。然而，酒店客服的回應非常慢，經常需要等待幾天才能收到回覆，有時甚至完全沒有回應，這樣的服務水準不符合五星級酒店的標準。 在入住前兩天，我再次查詢蛋糕的安排，但仍未得到回覆，讓我感到十分焦慮。最終，酒店在未提前通知的情況下，為我準備了所需的蛋糕和氣酒，但這是我自行致電確認的結果。雖然最終滿足了我的需求，但整體服務體驗仍然讓人失望，因此我認為酒店在服務方面需要進一步改善。 The hotel's location and views are unbeatable, but the quality of service leaves much to be desired. I booked the room to celebrate my partner's birthday and had previously contacted the hotel via email to arrange for a cake and drinks. However, the hotel’s customer service was quite unresponsive, often taking several days to reply, and sometimes I didn’t receive any response at all—definitely not what one would expect from a five-star hotel. Even two days before check-in, when I inquired about the arrangement for the cake, I still did not receive a reply, which made me feel quite anxious. Ultimately, the hotel prepared the cake and drinks I requested without prior notice, and I had to call to confirm. While my needs were eventually met, the overall service experience was disappointing, and I believe the hotel needs to improve in this area.

酒店地理位置非常好，去維多利亞女王大廈、悉尼歌劇院、悉尼大橋、dfs、達令港、魚市場等熱鬧的地方步行都可達。房間有廚房，有時可以自己弄點簡單的吃吃。酒店的服務人員態度也非常好，在這我住了半個月，有一天突然一路線路壞了沒電了，我不會英語，我和店員用Google翻譯聊天解決了問題，他們很耐心，還幫我一起搬東西，以後再來還會住

如此棒的位置。到達我的火車時,距離市政廳站僅3分鐘的步行路程。入住是如此快速和友好。我在去房間之前從咖啡館搶走了咖啡,咖啡很好,我每天都得到一杯。我的房間非常乾淨,水壓非常棒,牀墊、亞麻布和枕頭的質量絕對是天堂。我住了3晚開會,每天早上的早餐就像我之前經歷過的一樣-簡直就是可以想象的最好的食物。會議休息食物很好吃,總是變了。工作人員是下一個級別,沒有什麼太麻煩,一切都那麼無縫!游泳池看起來很棒,健身房也很棒 - 這次旅行沒有時間 - 下次肯定!我在酒吧喝了雞尾酒,很棒。我推薦這家酒店還不夠!位置,工作人員和食物都10/10!

雙胞胎非常寬敞。出差工作,共享經濟,包括早餐。優秀的大小房間,體面的室內用餐選擇和質量。超出了點菜早餐的預期,真的是流暢的咖啡。健身房設備齊全,提供輕點心和存儲。工作人員樂於助人,愉快,耐心和友好。可愛的遺產建築靠近輕軌,悉尼CBD兩端。

位置非常好，就位於達令港中心區域，鄰近港灣。酒店服務水準一流，親切友好，服務人員都非常熱情禮貌。這次，我是帶孩子一起出遊的，孩子特別喜歡游泳（玩水），在酒店買游泳用品，找前台諮詢，我都是讓孩子自行安排，但她不懂英語，本想逼她學習簡單表達的英語，結果酒店有中文服務，也沒遇到什麼困難。中間孩子又把泳鏡弄丟了，還是酒店熱情服務，最後又找回來了。酒店提供的早餐也非常豐富，尤其是咖啡，口感細膩醇厚，值得品嚐。總之，索菲特酒店的總體體驗非常滿意，強烈推薦。

酒店位置離碼頭較近，走路大概15分鐘。酒店對面有一個便利店，買點小東西和吃的很方便。我們定的這間酒店的房間能看到碼頭，但是房間比較小，衞生間的大小還可以，沒有拖鞋，沒有梳子這些東西，淋浴花灑固定在牆上，洗澡水像澆花的噴淋頭。忘記拍房間照片了，隨便找的一張圖片，不是這個房間看出去的景色哦。

超級無敵滿意的一次住宿 房間好大好大 適合4-5人入住 我們三個人 所以特別的舒適 還有廚房 附近有Coles超市 樓下就是ALDI