牧場睡帽酒店(Nightcap at the Ranch Hotel)

we ate in the bistro the food was cold, and the music was terrible. I understand the area was very busy, as most of the tables were for large bookings so the numbers were known before hand a more professional handling of services would of made a much more pleasant experience.

Found a used condom in my room which also had cockroaches in it and a rather large urine stain in front of the toiler -. The car park was also full of rubbish. and there were no staff to discuss any of this with. i stay in alot of hotels and have never ever complained before but the used condom totally grossed me out so I will never stay here again.

large room, very friendly staff. two complimentary drinks and the buffet breakfast was good value.location also very good 15 minutes walk from the station. food in the restaurant was again good value for money

Clean, large room. Sanitizer and wipes in the room. Great Shower with waterfall shower head, modern bathroom. Good room rate, good food and drinks in the hotel, close to Macquarie Shops and the Metro.

Loved it, great staff, clean and well presented. Bistro nearby at The Ranch with. fantastic food and service

It did nor have a record of my last minute booking. So too for another guest booking in at the same time. Receptionist was rude and unhelpful. Made me wait half an hour only to say no room was available. No offer to assist finding alternative accommodation. I don’t expect five star service at The Ranch but a little human decency would have been appreciated.

Accommodation was exactly what we needed. We were greeted by Shane to check us in and his service was outstanding. Should be more of it. Great place to stay