We stayed for six nights at QT Bondi. The location is exquisite, with an excellent array of cafes downstairs, close proximity to the beach, and public transport options aplenty. Our washing machine was broken so one of the lovely ladies from reception upgraded our room and everything functioned perfectly thereafter. There is access to a well equipped gym downstairs with a 25m pool, which is great.
What this hotel lacks is a standardised approach in the attentiveness and kindness of their staff. Whilst that lovely blonde lady (I’m sorry to have missed her name!) who attended to our washing machine was exceptional, the staff were most fairly apathetic and extremely hesitant about extending our checkout (to 12:30pm) despite staying there for six nights and having an international flight to catch. Good amenities in the room but some of the furniture is a little rough around the edges.
We would probably stay here again as the location is divine but we do feel the experience would be enhanced with some rigorous hospitality training with the staff, considering the price of the hotel!
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