Arrived very late as I was locked out of my friends house and needed a room urgently. The room was clean and the bed comfortable but the ducked air system was making a dreadful noise which prevented me from falling asleep. I had spoken to the night manager who checked to see if other rooms were less noisy but the whole hotel was the same. I’m a very light sleeper and sensitive to noise and would usually have ear plugs but I was locked out! I explained the situation to the receptionist in the morning but as it’s the normal ambient levels it’s highly unlikely I will be refunded any of my money. I wouldn’t recommend staying here if you can’t handle the noise. Also the shower in the room above was very loud at 6.30am (not what you want when only getting to sleep at 2am!!)
NNicS74Arrived very late as I was locked out of my friends house and needed a room urgently. The room was clean and the bed comfortable but the ducked air system was making a dreadful noise which prevented me from falling asleep. I had spoken to the night manager who checked to see if other rooms were less noisy but the whole hotel was the same. I’m a very light sleeper and sensitive to noise and would usually have ear plugs but I was locked out! I explained the situation to the receptionist in the morning but as it’s the normal ambient levels it’s highly unlikely I will be refunded any of my money. I wouldn’t recommend staying here if you can’t handle the noise. Also the shower in the room above was very loud at 6.30am (not what you want when only getting to sleep at 2am!!)