雪城WonderWorks Destiny附近酒店

對我在這裏的住宿非常失望。唯一積極的是它就在商場對面。我覺得沒有一件傢俱表面沒有污漬,包括大堂的“p-皮革”椅子。我在301房間,有一股怪味,有一張靠在一邊的牀,牀墊也處於可怕的狀態,枕頭也很糟糕。對於一家較新的酒店,我期望的要多得多,至少我期望它比汽車旅館乾淨,但遺憾的是情況並非如此。

酒店很時尚，設計時尚，洗手間乾濕分離設計得很好，房間麪積也大，離購物中心500米，窗口能看到。酒店位置就在高速旁邊，自駕挺方便。

I arrived at Marriott Syracuse Downtown Armory 300 W Fayette Street; According to my Hotel reservation confirmation email. My daughter & I unloaded our car, My daughter pulled our luggage into the hotel. I recently had foot surgery and require a cane & very obvious medical boot on 1 foot. We approached the check-in desk, gave my information and the staff member says, ” Sorry, but your reserved at the hotel across town, about 5 blocks away.” I asked her to confirm, even showed her my email with the address we were currently standing at, and she still insisted I should be across town. So we walked out, repacked the car, drove across town, parking in the parking garage that was a block away, unloaded the car and pulled all the luggage 1 block (in the rain) to the Marriott Syracuse Downtown. The check-in desk there said ”I'm sorry, but your reservation is for the Marriott at 300 W Fayette Street.” I told her I was just there; and they told me to come here, I asked her to call them and confirm, and she did.” We had to then pull all the luggage 1 block back to the parking garage in the rain; reload the car and head BACK to the original Marriott we arrived at. I went back to the same woman; she didn't look at me, however checked us in with no problem. I asked for a manager to see if we can get help with transportation to my daughters Team Banquet because this whole mix up caused us to be late. She said, sorry, we cant order you a taxi or an uber, and we do not have a shuttle. I said, ”I am just a few weeks out of foot surgery, Your staff told me the wrong information and had me walking far more than I should be. My foot is in pain, and now my daughter is late to her banquet, when we had originally arrived 1.5 hours early. Is there anything you can do to please help us out.” She looked at me like I was crazy & said, ”Sorry, no. It seems you booked through a 3rd party, so we cant offer you any credit either.” This is not true, I booked through Marriott. Later that night my foot was swelled up like a balloon, I have to bury it in ice. The Manager said she would comp my parking and didn't, I was charged the $14 anyway. Awful service, cannot own their mistakes. I don't think I was asking much by just asking for HELP getting a ride to the banquet a few blocks away. Its a shame because the Hotel was nice, Room was nice & clean.. But the could literally careless about putting their guests through the ringer.

2021年8月,我們住在Residence Inn Armory Sq。我們正在把我最後一個孩子搬到錫拉丘茲。不用說,我是個沉船。有一天,我碰巧遇到了梅爾。她看到我的悲傷與我同情...關於我的孩子和空巢。我哭了,她問她能不能給我一個擁抱,我真的很感激。然後她說你需要巧克力。她給我買了一個 Snickers 酒吧,讓我騎回家。如果我需要任何東西來找到她,她留下了告別詞“梅爾我總是在這裏”快速前進2022年2月我們返回訪問。廣告一看到梅爾,我走近她感謝她。告訴她回家的很多擁抱和善良幫助了我在一個艱難的時刻。她記得給我的Snickers酒吧我沒有。然後她說我要給你另一個。一個Snickers和一個擁抱我們的傳統。我們在離開之前聊了一段時間。多麼美妙的女士!另外,她以優雅和專業精神,在當天早些時候優雅地處理了一個非常粗魯的客戶

牀和枕頭很舒服,蓬鬆。位置優越,停車方便,早餐新鮮,步行到許多餐館和酒吧都很方便。工作人員很友好,很周到。大堂明亮而安靜,可以享用咖啡和筆記本電腦。

這是一家很小但是很漂亮的酒店。

酒店很新，早餐豐富，居然有簡易的免費晚餐，非常推薦。

酒店提供免費停車場和早餐，距離市中心和雪城大學步行可到，入住當天，我們就步行遊覽了雪城大學並在那邊吃了中餐，總體而言比較滿意。我們是為了到雪城移民局辦事的，酒店距移民局開車不過5分鐘。

有免費停車場，美國當地人住的多

有早餐，每天都相同，位置就在雪城大學旁邊。酒店裝修設施比較陳舊，牀太軟，我們定了4天，住到第三天腰實在受不了就衹能換酒店了。攜程在定房方面政策不夠靈活，碰到特殊情況，需要他們與酒店溝通，他們都會好不考慮直接拒絕，我們和酒店協商酒店基本同意退一天房費衹要攜程和他們溝通一下就好，攜程客戶直接告訴我們因為我們定的不退款，所以不能溝通，鬱悶。