薩爾索馬焦雷泰爾梅Chiesa - Salsominore附近平價酒店預訂

非常感謝你們

I stay in many hotels as I run a cycle tour company. I have to say that this hotel and the attitude of the staff are probably among the worst I have experienced in many a year. Where do I start? We had booked an evening meal with a set menu and had asked that our gluten intolerant clients would have a suitable alternative. A Parma ham salad was proposed. When the alternative arrived it was a pack of Parma ham still wrapped in its plastic packaging (just as you buy it in the supermarket) dumped in front of each client on their plate. No salad, nothing else! The rest of the meal was also not as we had agreed and when we were complained we were told we would need to speak to the management. Next morning several of our clients reported that their air conditioning was not working. With temperatures tipping 35 degrees in the day clearly this did not make for a comfortable nights sleep. Again when we complained we were told the management responsible di not work at weekends and we would have to email our complaints to them. The breakfast room was huge and very full. There was one coffee machine with a huge queue and no staff to help with service. Again the quality of the food was average at best. We then emailed the hotel management with our complaints and asked for a rebate on the meal we had ordered as it had not complied with that which we had agreed. The reply was frankly insulting to our intelligence - saying that the reason for there was plastic wrapping on the ham was the fear of cross contamination. We stayed with these same gluten intolerant clients in many hotel on this trip and none of them were unable to provide a sensible and delicious alternative for them. They did not respond about the lack of air conditioning and said the breakfast room was busy because the hotel was busy!! Exactly! We had a number of email exchanges asking for some compensation which finally resulted in an offer of a 500€ voucher for use at this or one of the company's other hotels in the future. Given our very poor trea**ent and experience means we would be extremely reluctant to return to this or other hotels in the group we have declined this. This is a poor hotel with poor staff customer service values and poor management. Avoid like the plague!

這是一個住宿的好地方,超級靠近火車站,步行即可到達很棒的餐廳。酒店工作人員如此友好,非常樂於助人,英語說得很好。酒吧的帕斯夸爾也在餐廳工作,也做客房服務,他很神奇,他在學英語,但總是樂於助人。我讀了很多關於空調的評論.....如果你夏天來意大利,無論你去哪裏都會很熱。空調爲我們的房間工作,不是冰冷的,但它很好很涼爽。不過你想要一些積極的東西嗎...淋浴的水壓驚人,又熱又好。我們的房間/套房在前面...從街上一點噪音都沒有,他們有兩套窗戶擋住聲音...所以很安靜,我們不得不打開聲音機睡覺...我會再次住在這裏心跳早餐花14歐元,卡布奇諾機器很棒,員工非常友好,早餐正在填充。

This was an excellent hotel - rather like an upmarket Premier Inn. Room capacious, bathroom well-appointed and breakfast buffet more than adequate. Its only disadvantage is its out-of-town location next to an American-style shopping centre. When I booked, I misread the map, thinking it was on the edge of Fidenza but it isn’t - it’s about 3km out of town, on the edge of Fidenza Village (the aforementioned shopping centre). Impossible to walk to because it’s reached via busy main roads. So taxis are a must, at 10 to 12 Euros a time. I was very well served by a local firm but it was hard to find a taxi after seeing Verdi’s Il Trovatore at the opera house - the town was in the grip of noisy local celebrations. However, these were rather interesting to see and overall, I enjoyed my stay in Fidenza. Just don’t expect to walk to the hotel - you need a car (or a taxi).