塔科瑪-西雅圖凱藝套房酒店的評論

There was the worst place for me. I smelled drug in my room and urine on the floor of hall. I went with my family. I don’t recommend this spot. But the bed in the room was moderate.

一個相當特別的地方，看起來可能很危險，但實際上並非如此。寬敞的房間和良好的床墊。混合歡迎，清潔度有待審查。

這家酒店是我一生中去過的最糟糕的酒店之一。 周邊設施是最差的，還有很多長住的家庭入住，所以清潔度和噪音都不是開玩笑的。 酒店外也有小偷， 最重要的是，房間打掃的很亂，空調壞了，窗簾拉開，為什麼蒼蠅和蟲子那麼多。。。 我住的隔壁房間好像是長期住的一家人，但是我睡不著，因為他們整晚都在聊天。 最後，我肯定支付了早餐（西式），但酒店明目張膽地不提供。 送餐不成功之類的.. 攜程應該對此進行補償。 永遠不要被評論或評級所愚弄。 這家酒店的評分是 5.0。

前台代理快速而樂於助人。我沒有時間在這次旅行中品嚐早餐，但酒店的其他部分都提供了。

Felt right at home here

Hotel is behind a locked gate with some of it having barbed wire on it and staff does not like to answer the call button. The pictures on the websites are not what hotel or rooms look like. Would not recommend staying here the manager Tami Rasmussen and the staff do not care about you as a person or even as a customer. When checked in at the hotel the guy working told us the reason why he needed to get all adults IDs in the room was because if there was a dispute between my husband and I were to beat me up or I beat him up they would know who stayed in the room or if there was a murder committed in the room they would know exactly who was there. Very dark stories from the front desk worker did not make me feel real comfortable to stay there. Rooms not that clean and again staff was very rude and disregarded you as a human being. Also with the hotel being behind a locked gate that you had to be buzzed in to the property the door was propped open to the hallway where the rooms were. REALLY you have to have the hotel behind a locked gate but you leave a locked door propped open? DO NOT STAY HERE IF AT ALL POSSIBLE. Manager did not care about my concerns with the property and her staff rudeness.

Well lets see.... the phone did NOT work. the alarm clock did NOT work.. Stopped at the front desk to inform them and that I need a wake up call. That they would have to knock at the door to accomplish that as the phone didn't work. NEVER happened. The area was a bit sketchy for the hotel. Directed to the building in front of the hotel. Walking around to the front area discovered that the area was fenced off, no access. Room 450. Only 2 stories in the hotel.????Room was a bit shabby, not what I expected from a Quality Inn and Suites. Complementary breakfast was a bowl of oatmeal, cup of yogurt, an orange, and a fruit bar. Disgusting. They had a waffle maker but no batter Other bags had a child's box of fruit loops instead of the yogurt. had to go out to a fast feeder for breakfast.

Amazing hotel offering hidden luxurious amenities, beautifully tucked in behind a homeless shelter. apparently, they give away free shopping carts, because everybody had one. the offer ample parking, out of 80 spots there were at least 78 open spots. if you're looking to spark up your stay with some illegal *****, there available on site, or just ask the homeless guy sleeping on the couch in the lobby. if its chain link fencing your shopping for, well there's plenty surrounding the two condemned motels surrounding the quality inn. need something for the kids to do? they'll enjoy parking lot scavenger hunt., whoever collects the most drug paraphernalia wins! extra points for unbroken crack pipes and syringes in original packaging. this motel should be condemned asap! OK, on the serious side, first of all I booked a room here, i got out my car walked around, look in the lobby, (which was trashy) and yes there was someone sleeping on the couch, next to his over loaded shopping cart, I told the gal at the desk who I was, my reservation info ect, I told her I was not going to stay there and I'm not paying, she easily said no problem, apparently I'm not the first guest to walk out. everything I said in the beginning of this review is true, All the motels in this area have been bought up by investors and are being converted to homeless shelters. do the math, judge for yourself, if you book a room here, drive through the parking lot (I wouldn't get out of my car), then go find a nice motel to stay,,I did!

After waiting over half an hour to check in we were given keys to a room that hadn’t been cleaned. There were dirty q-tips on the floor, the worst smell you can imagine and the sheets all over the floor. The hotel was the grossest level of dirty you can imagine. We left and are still trying to get refunded.

DO NOT BOOK THIS HOTEL!! As we drove into the driveway of the hotel, the area and buildings looked dilapidated, rundown and unsafe (Strike 1). As we entered the lobby on August 15 at 2:10pm, the desk clerk screamed at us “No check in til 3pm, sit down over there”. No Good Afternoon or Welcome to Quality Inn etc. (Strike 2). We sat in the lobby which featured furniture that was worn and shabby. Then sat and listened for several minutes to the desk clerk and another lady who appeared to be in housekeeping loudly discuss some suspicious “medicine” that they found in one of the rooms. They were also discussing long term residents that are too loud in this room and that room (Strike 3). I then started looking at recent reviews online and was shocked by what I saw, confirming that my instincts were correct. Luckily I had until 4pm to cancel my reservation and that’s what I did. We found a better Tacoma hotel to stay in. This hotel is NOT representative of the Choice Hotel brand and should not be a part of their hotels. When we book through the Choice Hotel website there is a certain standard that is expected, and Quality Inn and Suites in Tacoma, Washington does not meet the standard. Don’t be like me, read the recent reviews carefully before booking any hotel.

I travel extensively for work, and have stayed in all manner of hotel & motel, but this hotel was by far the WORST experience I've ever had. We reserved a room through the Choice Hotel website, but when we arrived, we were greeted by a woman in the parking lot who told us there were no rooms left. From the way that she was dressed, it did not appear that she worked for the hotel. We went into the lobby only to be greeted by another woman who told us that there were no rooms. I have never been in a nationally-branded hotel in which the front desk staff did not have so much as a name tag identifying them as being employees - very unprofessional. She would not check our reservation even when given the confirmation number. She told us that she couldn't control the fact that 3rd-party sites had overbooked the hotel - the fact that we didn't use a 3rd party did not seem to interest her at all. She told us that we should call customer service if we had a complaint. After being treated very rudely, we decided to leave and call customer service. A very polite person confirmed that we had a reservation, and suggested we should go back and show it to the desk clerk. We declined and asked him to contact the hotel. He tried, but was unable to reach anyone. He attempted to find another room for us, but there was no availability within 100 miles, and this was at 7:00 PM. He asked if we could "think of another city" to try. Great idea......maybe we could drive to Cleveland? Anyway, thankfully we were not charged. I would not recommend this property to anyone!

If you like living life on the edge having random strangers come into your room at 10pm when you are dead asleep . This is the hotel for you. This was the worst hotel I have ever stayed at. My standards for a hotel at less then $100 a night are very low. The hotel room smelled like pee and was questionable if it was cleaned. I give this hotel a 1 star because it is so poorly managed that they have strangers showing up in your room they dont even have deadbolts on the doors. I have never screamed so loud in my entire life. We left that same night to find a different hotel.

No tienen desayuno muy sucio y el personal de recepción sin capacidad, las puertas de acceso de looby no funciona, las habitaciones huelen mal y no funciona el aire acondicionado ni las luces, las alfombras huelen mal en los pasillos y en el cuarto, vine por dos noches pero solo soporte una

We were required to pay a $150 CASH deposit upon check-in. When we checked out 13 hours later, the deposit was missing and they had no easy way to make it right. Although we had a receipt, the property had no provision to pay us back. They finally took someone else’s deposit and gave it to us. So who know what happened to that person. Do not stay here.