What sets this hotel apart: If you are looking to stay in a quiet neighborhood (instead of a hotel along a busy/noisy street) with a good value/price, great service, and convenient location in Taipei, this hotel is a strong contender. This combination is what sets it apart from other hotels. Hotels nearby are either priced higher or along the main streets. Positives: - The team's service and attitude are consistently professional and courteous throughout my entire stay. Everyone was professional. No one came across rude, impatient, or defensive. They thanked me for choosing them and also took responsibility/ownership on things they did not do right the first time. - They took notes on things you said and requested with immediate response or within 24 hours if needed more time. - They practiced active listening, asked clarification questions to ensure what I needed/requested. - Excellent breakfast, full of variety. They kept standard items standard by providing them daily but also added some variety by changing 3-5 dishes. All foods are fresh and prepared on site. - Housekeeping service had great attitude and was efficient in cleaning throughout the entire stay. - They have an elevator. Most hotels in Taiwan have elevators. - They are happy to help moving your luggage upon request. - Excellent hot shower temperature and pressure - Amenities provided in the room is abundant with good quality - They are trustworthy in honoring pre-agreed upon check-in requirements. Before booking this hotel, I asked about the check-in requirements and what I felt comfortable providing and what not. They agreed and executed accordingly. I appreciate how their words and actions are consistent, which is very different from some hotels (Best Western always acted inconsistently, Marriott, Hilton, and IHG hotels are spotty, some are good, and some are bad) in the US and Canada where they said/agreed one things and acted differently when I arrived at the front desk for check-in. Hotel services in Taiwan are generally much better in terms of service attitude and honoring their words. - Effective expectation management and communication - When raising issues, they took it with positive attitude: they always first owned it by providing a sincere apology, tried to solve it immediately. If they couldn't solve it right away, they asked for more time and provided a timeframe on when it would be solved. Throughout my stay, 50% of issues were solved immediately, and 50% were solved within 12 to 24 hours. No issues remained unresolved. - Common areas are always very clean and organized. Negatives: - Not always have people at the front desk to help open the heavy doors. Better to change it to auto-sliding doors. - The elevator carpet is gross and dirty: time to change it. There was a hair hidden underneath the hand towel on first day - raised the issue and they fixed it the next morning. Should not have missed at first place. - There was a dirty blue cup with watermarks all
Deja Vu Hotel (台北喬合大飯店)位於台北市大安區繁榮的東區商業都市中心,鄰近捷運板南線忠孝復興站,更有長榮、飛狗機場巴士站牌來回桃園或松山機場。飯店距離熙來攘往的台北東區購物忠孝復興商圈僅幾步之遙,周圍有台北東區太平洋SOGO百貨忠孝館、太平洋SOGO百貨復興館、頂好商圈、微風廣場、星聚點、金石堂及敦南誠品等。Deja Vu Hotel (台北喬合大飯店) 備有完善的住宿規格,提供會議中心以利商務洽公租借;商務中心提供24小時免費電腦使用。同時,飯店推出多款半日及一日遊,如需服務請在入住前與酒店櫃枱聯繫(EMAIL至sale05@city-hotel.com.tw)。方便的住宿交通網絡及優質生活機能環境,為您的東區住宿提供上佳選擇。
訪訪客2023.03.11
The hotel is very dated. My room has newer wooden floor and some more modern look cabinets but the bathtub has mold ( see pic). The one slim closet by the door is for hanging clothes. The shorter closet should have shelves or safety deposit box but no, only half hanging space. The worst part is the air conditioner. ONLY COLD AIR! It is cool at night so I asked for either warm air or just air. They apologized and said only cold air or I could turn the air off. It is super stuffy once the fan is turned off. The window has no screen so bugs can come in. Moreover, it is 10” away from a construction site. By the way, at checkin, I was told that construction noise will be from 8-5 everyday. Maybe someone could have put this in the listing. It is at a super convenient location. That’s why the two stars and not 1.
北城大飯店位於台北的絕佳觀光.購物.餐飲地段 北城提供舒適的環境 離台北機場衹要10分鐘的車程交通方便Excellent sightseeing in Taipei. Shopping. Dining locations north of the city to provide a comfortable environment from Taipei airport only 10 minutes drive from the convenient transportation