美居-塔林的評價

來自住宿之回應: Dear Guest,Thank you for your wonderful review and perfect rating! We’re delighted to hear that you found the room very clean, appreciated the complimentary water, and found the shower easy to use. It’s great that our location was convenient with just a 7-minute walk from the airport and close to the bus stop for easy access to the Old Town. We’re also glad you enjoyed our varied and delicious breakfast.We look forward to welcoming you back to Mercure Tallinn soon!Sincerely, Carol Reservations Agent Mercure Tallinn

來自住宿之回應: Dear guest, Thank you for your feedback and for sharing your experience with us! We're happy to hear that you found the public area to be pleasant and the location convenient for catching an early flight. We do apologize for the issues you encountered during your stay, such as the pillar facing the bed and the shower space. We truly appreciate your observations as they help us continue improving. Regarding the water bottle, we understand that offering one bottle for two nights might not be sufficient, and we will review this policy to provide better service in the future.As for the pricing, we always aim to offer competitive rates, and your suggestion about the breakfast cost is valuable. We will certainly pass this along to our team for consideration.We hope you had a comfortable stay overall, and we look forward to welcoming you again in the future! If there's anything else we can assist with, please don’t hesitate to reach out. Sincerely, AlisaReservations Agent Mercure Tallinn

來自住宿之回應: Dear Guest,Thank you for your feedback. We’re happy to hear you found the bed comfortable and appreciate your comments regarding our service. We will work on improving it to ensure an even better experience next time.Sincerely, Carol Reservations Agent Mercure Tallinn

來自住宿之回應: 尊敬的客人，感謝您的精彩回饋！我們很高興聽到您入住愉快，並發現我們的位置很方便，尤其是靠近機場。我們也感謝您對我們的提早入住政策的評價。我們很高興飯店的便利性和整潔讓您住得愉快。我們期待很快再次歡迎您！此致，卡羅爾，預訂代理，塔林美居酒店

來自住宿之回應: Dear Guest,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the payment and check-out timing, as well as the issue with the hair dryer.We understand how important these details are to ensure a comfortable stay, and we regret that we fell short of your expectations. Please be assured that we take your comments seriously and will review our policies and staff training to improve our guest service.We appreciate your understanding and hope to have the opportunity to welcome you back in the future to provide a better experience.Sincerely, Carol Reservations Agent Mercure Tallinn

來自住宿之回應: Dear Becca,Thank you for sharing your feedback! We’re glad to hear the hotel’s location was convenient for your quick access to the airport. We apologize for the issues you experienced with staff friendliness and the water supply. Providing excellent service is important to us, and we will work on improving these areas. We also appreciate your comment regarding the water refill and will consider revising this policy for future stays.We hope to welcome you back and provide you with a more enjoyable experience next time. If you need anything else, feel free to reach out!Sincerely, AlisaReservations Agent Mercure Tallinn

來自住宿之回應: 尊敬的客人，感謝您分享您的回饋。我們很高興聽到您覺得房間乾淨舒適，並且您喜歡免費停車和附近購物中心的便利性。我們感謝您對浴室和淋浴區的評價。我們了解整修的必要性，並且一定會研究對該領域進行改進。我們也對雨水造成的噪音表示歉意，雖然這並不總是我們能夠控制的，但我們會研究解決辦法，以便將來的住宿更加愉快。我們希望很快再次歡迎您！此致，Alisa 預訂代理 塔林美居酒店

來自住宿之回應: 尊敬的客人，感謝您的回饋！我們很高興聽到一切都令您滿意。我們希望很快再次歡迎您入住並享受愉快的住宿！誠摯的問候，卡羅爾預約代理 塔林美居酒店

來自住宿之回應: 尊敬的客人，感謝您的精彩回饋！我們很高興看到我們便利的地理位置使您的旅行更加輕鬆，並且很高興您喜歡早上步行到機場。我們也很高興您有機會嘗試酒店的美味餐廳和附近的麗都——我們同意，他們的美食絕對令人愉快！我們非常感謝您的善意評價，並很高興您住得愉快。我們希望在您下次旅行時再次歡迎您！此致，Aveliis預訂代理商Mercure Tallinn

來自住宿之回應: 尊敬的客人，非常感謝您分享您的詳細回饋！我們很高興聽到我們便利的地理位置和 24 小時接待服務對您遲到有幫助。很高興得知您覺得房間溫暖舒適，水壺和瓶裝水等設施讓您更加舒適。我們非常高興飯店能夠滿足您在航班延誤後休息一晚的需求。我們感謝您對淋浴間大小的評論——雖然淋浴間比較緊湊，但我們很高興它沒有影響您的整體積極體驗。再次感謝您選擇我們的酒店。如果您再次造訪此地，我們希望能再次歡迎您！此致，卡羅爾預訂代理 塔林美居酒店

來自住宿之回應: Dear Guest,Thank you for your detailed feedback! We’re delighted to see that you enjoyed our hotel, the warm reception service, and the abundant breakfast. We appreciate your understanding regarding our environmental initiatives and are glad you found the large bottle of free mineral water helpful. It’s great to know you took advantage of the convenient location near the airport, shopping center, and public transport. We hope to welcome you back for another enjoyable stay!Best regards,AveliisReservations AgentMercure Tallinn

來自住宿之回應: Dear Noxid,Thank you for sharing your experience! We're thrilled to read that you had a comfortable 14-day stay with us. It's great to know you enjoyed the newly renovated, spacious, and clean room, as well as the convenient location. Being so close to the airport and nearby shopping centers really does make it perfect for a quick transit. We truly appreciate your recommendation and hope to welcome you back next time you're in the area!Kind regards,AveliisReservations AgentMercure Tallinn

來自住宿之回應: Dear Guest,Thank you for your great rating and thoughtful feedback! We’re glad to hear you enjoyed our convenient location near the airport and found the nearby shopping options useful during your stay. It's also wonderful to know that our team was able to assist with your room request.We hope to welcome you back for another comfortable stay!Sincerely, Carol Reservations Agent Mercure Tallinn