Hyatt House Downtown Tampa

The hotel is located nicely and close to the Riverwalk and other interesting places to visit. Yet, the area was not noisy and we felt safe. The hotel is great and the lobby is welcoming and comfortable. We asked for an early check in when we arrived and were surprised that we were offered a room right away! I wish more hotels would do that if they have a cleaned and ready room to offer! The young woman (didn't get her name but she told us she lived in Clearwater Beach and commuted to work) was wonderful and friendly. Our room came with everything you expect in a high-end Airbnb: fridge, stove, sink, microwave, dishes, silverware, etc. The room was like an apar**ent! The bed was comfortable. The bathroom was modern and large. The breakfast was more than what we expected! There were china plates and real silverware and glasses! The eating area was large and had actual windows to the street! You could sit outside, in a cafe-like area. Despite the large number of the guests, there were no lines! The staff outside by the curb, who helped to store our luggage after cheching out, were helpful and fantastic! All in all, it was a wonderful stay. We'll be back! This was the BEST Hyatt that we have stayed at to the date and we have stayed at quite a few good ones in different cities! Though very large, it felt safe and welcoming. Almost forgot to mention the pool and the sitting area, with comfortable patio furniture on a floor below the pool! A great place to sit to read or relax!

Great Room but Service and Follow up needs to improve! Free breakfast good with good variety! View from room great!

Hotel location, buildings, facilities and service excellent. Fitness facilities very good. Let down by a basic breakfast.

A band started playing at 2:30 and 4:30am in the hallways.

Upea huone, hyvä sijainti - surkea aamupala

Muy buena ubicación y excelente servicio del valet parking

Accueil et explications médiocres

Excellent hotel. Stayed there before for business, but was let down this time. Specifically asked in advance for 1 bedroom suite with sofa bed for teenage son, asking for it to be made up in advance. Arrived late in evening and sofa bed NOT made up. We unpacked and asked for sofa to be made up, only to find out it wasn’t even a sofa bed. Front desk even disputed this and argued it was!? Took a member of staff to come and see it to finally agree so had to move rooms, AFTER unpacking!! Also got messed around with deposit that I ended up paying TWICE so was $300 out of pocket for one week as they wouldn’t pay it back until I checked out, even though I’d paid it TWICE!! I will be staying at the Hilton next time.

The hotel is very well located and easy to access. The valet is super nice and can help. I can’t say the same for the 2 hostess who can’t try to speak more slowly for foreigners. No help with them sadly. Even to know where is the elevator or when you are lost they don’t help. The room was big, clean and the bed was comfortable.