Went here for dinner tonight, what an overpriced disappointment. I ordered the salmon, there was none (and hasn't been/won't be available for a while) so I ordered the lamb shanks and my partner had the scotch fillet (medium). The $44 scotch fillet looked and tasted like an overcooked piece of topside. The lamb shanks were nice but they weren't ”shanks” it was ONE shank. I'm not sure how long this apparent ”typo” has been on your menu but if you're not aware already it's actually ILLEGAL to give false or misleading information. I was left so hungry that I started eating the complimentary bar snacks - which is a really nice idea, especially as the meals you pay for are so small. The only thing wonderful about this place was the lovely lady Emily who took our order. She has great energy, very friendly and accommodating. I feel sorry for her having to constantly explain to customers that meals on the menu are either unavailable or not as described. I read another review saying the Tamworth Hotel were advertising $1 oysters on their website and on a sign out the front of their hotel, but were told, once inside, that there were no oysters. The owners response was sorry, due to public holiday the oysters weren't fresh, I'm sure you don't want week old oysters........ What a pathetic response, seriously. It's YOUR responsibility to check your advertising is CORRECT and UP TO DATE. It takes 2 seconds to write ”N/A” on the sign advertising the oysters, or put an update your Facebook page or website - given they were a ”week old” it sounds life to had plenty of time to warn customers and update your advertising. Yet another example of false and misleading advertising.
Stayed for two nights. Room we were in appears to have been recently renovated. It’s clean comfort and modern. The ensuite is excellent, room was pretty big, beds were comfortable, we were allocated room in the early 100, it’s very noisy due to truck and noisy exhaust from cars. Goes on all day, and starts early in the morning. Recommend visitors to request room no’s. after 110 onwards as the early number’s on located too close the cross road section and very noisy. Maybe operator should sound proof windows in these rooms. Not sure when this process started, but hotel only cleans cups, glasses and clear garbage bins, do not change towels or remake up bed. Never used to be this way. Perhaps another mirror in the room not just in ensuite.
Cleaning could be better. Dusty and dirty fixtures. Toilet wasn't clean. The bed was just ok and sheets changed. Pillows were disgusting with sweat stains, old and smelly. There was a poor functioning fridge and tea, coffee making equipment. Shy on coffee sachets.
Hotel Grande is nicely located on the old main road, about a 3-5 minute drive to Tamworth CBD, depending on the star rating of your Uber driver. Shout out to Warren. Legend. Upon pulling into the hotel area, you're met with a quaint little 11 units/rooms so not overly busy, if at all. During checking in, hotel staff were very polite and helpful and did whatever they could to accommodate you. I read reviews on this place before booking and after what seemed like nothing but good things being said, I booked this room for $130 a night, (which based off reviews seemed to good to be true) and expected $130 standards (not in a good way). Walking into the room, I was stoked. The room was clean, spacious, beds were comfortable and the shower was probably the best water pressure I'd ever had in a room. Although the shower was a little small, it felt homely so that was a nice touch. The air con worked first go straight away, no 10 minute delay and the roller shutters were a good addition and easily operated. TV was new and gave options for all channels and digital movie services to log into your account. Housekeeping fixed everything and replaced all things that were used and it was done well. 5/5 there. I'll just say this. I've stayed in a lot of places in Tamworth and I'd say this was the best place besides The Powerhouse. But if im looking for great value, great amenities and service, this is it. I'd honestly stay here over The Powerhouse and will book every time I go back. Absolutely outstanding place. Thank you and well done to the Hotel Grande team 👏🏻
Ssolo travellerNice place to stay with friendly staff and great service. One of the best Chinese restaurants nearby. Reasonable room rates and free breakfast makes this hotel One of the best in town.