The Smokehouse Hotel & Restaurant Cameron Highlands
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tanah Rata
The Smokehouse Hotel & Restaurant Cameron Highlands
No.2 of Cultural Hotels in Pahang
By the Golf Course, Tanah Rata, Pahang 39000, Malaysia
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With a stay at Smokehouse Hotel Cameron Highlands in Tanah Rata, you'll be within a 15-minute drive of Cameron Highland Night Market and Boh Tea Plantation. This inn is 0.5 mi (0.8 km) from Parit Falls and 0.8 mi (1.3 km) from Cameron Highlands Trail No. 9.Show More
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Highlights
Free parking
Delicious breakfast
Lots to doAmenities
Bar
Golf Course
Private parkingFree
Restaurant
Wi-Fi in Public AreasFree
Taxi booking service
24-Hour Front Desk
Tour/Ticket Service
All Amenities
Property Description
With a stay at Smokehouse Hotel Cameron Highlands in Tanah Rata, you'll be within a 15-minute drive of Cameron Highland Night Market and Boh Tea Plantation. This inn is 0.5 mi (0.8 km) from Parit Falls and 0.8 mi (1.3 km) from Cameron Highlands Trail No. 9.
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4.0/5
Very GoodThe staff was really friendly the food was good the environment was superb
All 58 Reviews
Surroundings
Airport: Ipoh Airport
(84.9 km)
Train: Ipoh railway station
(88.9 km)
Landmarks: I Love Cameron Highlands-Sign
(340m)
Landmarks: All Souls' Church
(450m)
Landmarks: Gunung Brinchang
(490m)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Family Suite
1 Double bed and 2 Single bed
Has window
Non-smoking
Private bathroom
Minibar
Towels
Garden view
Check Availability
3
Deluxe Room
1 Double bed
Has window
Non-smoking
Private bathroom
Minibar
TV
Towels
Check Availability
3
Suite
1 Double bed
Has window
Non-smoking
Private bathroom
Minibar
Towels
Garden view
Check Availability
Guest Reviews
4/5
Very Good
58 reviews
Verified Reviews- Cleanliness3.9
- Amenities3.9
- Location4
- Service4
Average for similar properties in Tanah Rata
AI Summary
The breakfast variety and quality, along with the garden setting, were praised. The spacious, clean rooms with firm beds and attentive staff offering exceptional service were highlighted.
Sum Xuan Ye
September 23, 2024
The staff was really friendly the food was good the environment was superb
Mei Sin Yeow
July 29, 2024
Website stated ‘polished’ (service). This was not across the board. The worst was the unfriendly receptionist called Teo, who has no customer service.
Smokehouse is in desperate need of a deep clean and maintenance. Chipped bath tub, chipped restarant tables, Dirty rugs, cushions, upholstery and an unsightly sun roof over the restaurant, are signs of neglect. The Glenlee suite’s shower head was broken. We lodged a complaint before leaving for a day’s sightseeing. We returned to discover nothing was done and staff at the reception, who included Teo, had no recall of our complaint. Pillow casss smelt stale and awful. We brought it to Teo and asked her to smell it. She just stared at the pillows, refused to remove her face mask to smell the pillow cases until we insisted for the umpteenth tkme. Unbelievable.
It is far from polished. The rooms facing the road, are very noisy throughout the night and day. Do not book these.
We do not recommend stays at the Smokehouse. But do go for meals because the waiters are good and the food is pretty decent.
Guest User
December 6, 2024
This is one of the worst and poorly maintained hotel.
Sofa and carpet was very dirty.
Bathroom rail was almost falling off.
Table and cupboard has old wornout marking.
Bed linen was dirty.
Walk up stairs, leading to the room was uneven, and partly shertered by rusty metal roof, with rain dripping on us. Whole established was too under maintained to be collecting any $$ at all
Water heather was a tank based where 2 units were sharing 1 tank. Just happened the backup heather in house unit short circuit or tripped (both units same time??) Causing in flow water to be cold!
If based on the tank water, once 1 person used, the others in 2 rooms that i booked couldnt bathe. Reception asked me to wait 15 mins before the next person gets to shower. Imagine, it would take to shower as I have booked 2 rooms with 4 adults!! Probably a tasks to complete in 1.5 hrs
After a second call to recep saying i would ask for my money/ refund back, then they offered to send a maintenance guy over. Issue was fixed, but it was late night, and a few of us did not shower for the night.
Finally last straw, we checked out the following day, even though I had booked 2 nights. Hotel staff did nothing not even any words upon hearing it.
Guest User
January 19, 2024
We spend one night as family staycation in this hotel which remind me, my university holiday trip staying in B&B in UK many years ago,
it is first time experienced for my wife and 2 kids how's the old British house look like.
Nice restaurant set-up and foods :-)
The room furniture is a bit run down and hope the hotel operator may consider to upgrade & change.
I will come back again to stay in this hotel. Thank you.
Guest User
June 3, 2024
No complaint about the hotel, excellent !
However, the traffic jam this area is so heavy.
wahsin
May 7, 2024
Management is ultra unfriendly gone the old smoke House hospitality the comon staff are nice but all inexperience they listen to the Management keep apologise
and I am a repeat customer stay more then 12 occasion for the last 20 year I come back here because of memory better go stay elsewhere
Ting
October 27, 2023
Great experience in the hotel.Beautiful garden and delicious food.Just enjoy it a lot.
Guest User
February 8, 2024
Amazing place. Very private. Service from staff was excellent. Always wanting to please you.
Services & Amenities
Most Popular Amenities
Bar
Golf Course
Off-site
Private parking
Free
Restaurant
Wi-Fi in Public Areas
Free
Taxi booking service
24-Hour Front Desk
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Front Desk Services
Tour/Ticket Service
24-Hour Front Desk
Languages Spoken
English
Malay
Food & Drink
Bar
Room Service
Health & Wellness
Golf Course
Off-site
Public Areas
Garden
No Smoking in Public Areas
Picnic Area
Water Purifier
Cleaning Services
Laundry Service (On-Site)
Additional charge
Clothes Dryer
Ironing Service
Business Services
Wedding Service
Fax/Copying Service
Postal Service
Safety & Security
First Aid Services
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: 14:00–22:00
Check-out: 12:00–12:30
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added. Please contact the hotel for details about extra bed policies.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra cot: Contact hotel |
Children 3 years old | Extra cot: Free |
Breakfast
TypeWestern, Continental, Full English/Irish
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:MYR 53.00 (approx. HK$ 92.66) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MYR 200.00 (approx. HK$ 349.66) is charged.
Deposit Payment Methodscash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 1937
- Renovated: 2010
- Number of Rooms: 11
With a stay at Smokehouse Hotel Cameron Highlands in Tanah Rata, you'll be within a 15-minute drive of Cameron Highland Night Market and Boh Tea Plantation. This inn is 0.5 mi (0.8 km) from Parit Falls and 0.8 mi (1.3 km) from Cameron Highlands Trail No. 9.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this inn include concierge services, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the inn's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is served daily from 7:30 AM to 11 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Make yourself at home in one of the 24 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this inn include concierge services, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the inn's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is served daily from 7:30 AM to 11 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Make yourself at home in one of the 24 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.