來自住宿之回應: Dear Valuable Guest,Thank you for taking the time to tell us about your experience at the ibis budget Jakarta Airport. We sincerely regret to hear about the discomfort you experienced due to the room size, bathroom space, mosquitoes, and noise disturbances. Please accept our deepest apologies for the inconvenience caused. Your comments are very valuable and have been shared with our team to take immediate corrective actions.On the other hand, we are glad that you appreciated our convenient location near the airport and the complimentary shuttle service, though we take note of your suggestion to better communicate its schedule to our guests.We truly value your input as it helps us improve our service and facilities. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay in the future.Sincerely,Ulil AZMI - General Manager
訪客
標準房帶雙人床
入住日期 2025年7月
商務旅客
1則評價
9.5/10
優秀
發佈於 2025年8月21日
This hotel is very near the airport. It takes about 15 to 20 minutes by car from airpirt to hotel. The room is quite clean but a little bit small due to the budget price. I feel that it is a good budget hotel. I appreciate the shuttle bus service from the hotel to the airport. The staff and driver are very helpful in picking up luggage into the bus. The driver is very good to ask all the drop-down locations of each passenger and make sure the passengers get off at the right airport. The shuttle bus service must be booked in advance to make sure you have a seat.
翻譯
來自住宿之回應: Dear Mr/MsWe very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil Azmi – General Manager
來自住宿之回應: Dear Valuable Guest,Thank you for taking the time to tell us about your experience at the ibis budget Jakarta Airport. We sincerely apologize that your experience did not meet your expectations. We take your comments regarding room condition, presentation, and cleanliness very seriously, and your feedback has been shared with our team to improve our services.At Ibis Budget, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you're sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ulil AZMI - General Manager
來自住宿之回應: Dear Mr. Jasonmaxsun ,Thank you for taking the time to write your review in regard to your experience at the ibis budget Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At ibis Budget, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely yours,Ulil AZMI - General Manager
來自住宿之回應: Dear M19198, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about our facilities and hygiene. I apologize for any inconvenience you experienced with our transportation service and communication. It is our aim to ensure that our shuttle service is clearly marked and easily accessible for our guests. Additionally, while we strive to assist guests in various ways, we regret that we were unable to meet your specific request. Warm Regards, Ulil AZMI - General Manager
訪客
標準房帶雙人床
入住日期 2025年5月
家庭旅遊
1則評價
10/10
傑出
發佈於 2025年6月22日
Over All bgus, sarapan bnyak varian , deket dr bandara, cm memang hrus bawa alat mndi sendiri ky pasta gigi, sikat gigi,, krn mmg pihak hotel tdk menyediakan
來自住宿之回應: Dear Valuable Guest,Thank you for taking the time to tell us about your experience at the ibis budget Jakarta Airport. We sincerely regret to hear about the noise disturbance and the room condition that affected your comfort during your stay. Please accept our apologies for the inconvenience. Your comments regarding ventilation, room atmosphere, and breakfast replenishment have been noted and will be shared with the team for improvement.While we are glad that you appreciated the availability of early breakfast, we also acknowledge your comment regarding the travel time to the airport, and we will ensure clearer communication to better manage expectations.We truly value your input as it helps us to enhance our service and facilities. We hope to have the opportunity to welcome you again and provide a more pleasant experience in the future.Sincerely,Ulil AZMI - General Manager
訪客
標準2張單人床房
入住日期 2025年4月
家庭旅遊
1則評價
10/10
傑出
發佈於 2025年5月24日
Nice and strategic place, close to residential areas and we can eat outside even though we don't eat at the hotel., thanks to hotel ibis budget Jakarta Indonesia
翻譯
Mmhj
標準2張單人床房
入住日期 2025年5月
其他
50則評價
2.0/10
發佈於 2025年6月22日
تعامل سيئ من قبل الموظفين
ويوجد حشرات داخل المطعم الخاص ب الفندق
翻譯
訪客
標準房帶雙人床
入住日期 2025年5月
獨自旅遊
2則評價
10/10
傑出
發佈於 2025年6月15日
Indonesia jakarta
翻譯
Guido van Hofwegen
標準一張雙人床和一張上下鋪房
入住日期 2025年5月
家庭旅遊
7則評價
10/10
傑出
發佈於 2025年7月19日
This is jsut a very good hotel. You get a free shuttle to the airport. That still takes around 30 minutes to the furthes terminal (no 3) (be aware, Jakarta airport is big). The room with the bunkbed if great. Trip says you can only stay with 2 but of course those rooms are for 3 people. Sanitary (shower / toilet ) all very good. Smooth check in. Just what you need!
翻譯
來自住宿之回應: Dear Guido van HofwegenWe very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil Azmi – General Manager
匿名用戶
標準房帶雙人床
入住日期 2025年5月
家庭旅遊
3則評價
6.0/10
發佈於 2025年6月30日
If U r going to stay over for juz the convenience of going to airport is good but for shopping wise this hotel is out of consideration. The customer service is good but hotel facilities is bad air con for one of my room is totally not cold and was told that level 1 hotel all need repairs condition n is older one. The shower water is not hot n drinking water to make coffee is also not hot. Is not really recommended hotel.