So on this Eid Al-Fitr season, we went to my husband hometown in Tasikmalaya. And due to so many families coming around, we needed to book a hotel for us to stay for a couple of days. Since it was impossible for us to sleep in my in law’s house. So I started looking for a hotel last minute. And my in law said that they already booked their stay in Amaris so I thought that I’d like to book one in Amaris too. But unfortunately, only twin bed left in agoda and traveloka. So, I decided to call the hotel and ask for a room with double bed. When I said “call” I didn’t expect maximum hospitality since it’s only a 2 star hotel in a small city. But how surprised I was, that actually the staff in the reception area was so so kind. I mean really2 kind and friendly in answering my phone. And turned out they still had a room with double bed. And kept it for me while I was discussing it first with my husband of how many nights we would like to stay. And when I called them back, the other staff answered me and actually read a note which was left by the earlier staff about my reservation. And again, she answered me politely and so so kind. Again I was impressed! 🥺 Long story short, I booked the room for 3 nights during Eid Al-Fitr. By the time we get there, it was already night due to traffic because we’re from Bandung. So it was a late check in for us. But again unlike other hotel staff whom their friendliness decreasing when it’s already late, this hotel staff was so friendly and the check in process took only a minute. Since we were all tired, we wanted to sleep asap. And the staff seemed so attentive about it, and gave a smooth and fast check in and again, so so friendly. Really friendly if something really genuine you can tell from their faces. And the security was also super helpful and friendly. Though it was late. And offered us to bring our luggage to our room. Again, with friendly face and gesture 👏🏻 The room was spacious enough. Clean. No dust whatsoever. The amenities were enough for us three (my husband, my daughter, and I). And we got a room with city view. Which was also a plus. The hotel didn’t provide a phone at the room which I could totally understand reminding the star. But you can always order in room dining by messaging thru whatsapp number available. Or just simply order in the front office and they’ll gonna deliver the food to you. The price was reasonable for a hotel, so affordable. And the taste was great for a 2 star hotel 👍🏻 And the cleaning staff deserves a credit too. They were all so attentive (I mean all the staffs) so they knew that we were staying for 3 nights. And every morning around 8-9 am, they knocked our door (they didn’t have a bell) to ask what time we want our room cleaned. And they really cleaned it, super clean 👏🏻 So by the time we came back from my in law’s, our room was already clean and neat. The bed itself was quite comfy and spacious and they provided 4 pillows so wouldn’t be an issue if you’re travellin
It was great, one of the nicest experiences. The hotel is near the public transportation. The front office greeted and offered welcome drink. The room is clean and spacious. Toiletries and hair dryer are provided. They even have a mini fridge in the room. Plenty of choices were available during breakfast time. Their kitchen is open 24/7 so it's easier to order food from your room rather than to go out, they're tasty and affordable. One of their staffs, Mr. Yon, is a wonderful person. He greeted me during my breakfast, asked about the food whether they're fine or if there's any suggestion, and how's my stay so far. He also informed me about the 8th floor and suggested me to go there. He also helped me to get there. It's Sky8 where there's a rooftop lounge and swimming pool. I enjoyed my short stay there. Thank you for the warm hospitality.
我第一次入住這家酒店,從今天9月15日至2023年9月18日,在Cordella Hotel Tasikmalaya。我帶一個5歲的孩子)和我一起,不幸的是他今天早上生病了,發燒了。今天下午,下午3-4左右,我聽到我房間上面有桌椅的持續拖動的聲音。然後我瞭解到我房間上面是一個功能廳。相當肯定宴會工作人員拖了所有東西,反而把那些設備搬走了。我兒子因爲藥從下午7.00就睡着了,從晚上8點開始的週五晚上超級大聲的現場音樂醒來,前台接待員說要到晚上11點。他還說,天台旁邊的玉丹內加拉街上也發生了現場音樂。所以如果你期待一個獨處的隔音房間,不要選擇這家酒店。如果你想參加夜間人羣和聚會一整晚,這家酒店適合你。實際上,我有點喜歡這家酒店,因爲它是相當新的,來自FO和HSKP的優質服務,(還沒有嘗試FB服務和產品),一切都井井有條。電視可以做netflix和youtube(智能電視)。我會給這些東西5星...但1星隔音房間。