I recently stayed at Lella Meriam hotel in, zarzis Tunisia, which claims a four-star rating. While the staff were welcoming and the reception was commendable, my experience was far from a four-star standard. 1- Water Leaks: During a rainfall, water seeped into my room and the corridors, despite the balcony being securely closed. It took the hotel staff two hours to address this issue. 2- Air Conditioning: The room’s air conditioning was dysfunctional, resulting in unbearably warm nights as well as my son of 8 years old and I could not leave the window of the room and the door of the balcony opened because of mosquitoes and road noise despite the temperature is around 35 . 3- Safety Concerns: I observed electrical wires and power boxes exposed in the hotel corridors, which poses a significant safety hazard, especially for children. 4- Swimming Pool: The pool water was not maintained, and my son experienced eye irritation after swimming . I was informed by staff that they keep adding chloride Without changing the water . . 5- Staff Issues: I noted a general sense of dissatisfaction among the staff, possibly due to delayed salaries. 6- Entertainment: The entertainment programs lacked variety and were repetitive. 7- Cleanliness & Maintenance: The corridors were not kept clean, and there was a noticeable lack of maintenance in the rooms. Thus, I have photographic evidence of these issues. Considering the numerous problems I encountered, I believe the hotel should provide compensation for not living up to its claimed standard.
對於想要捕捉桑戈城市風采的旅客來説,齊塔海灘度假村是一個理想的選擇。最近的機場是傑爾吉斯國際機場,大約48km遠。客房內的所有設施都是經過精心的考慮和安排,包括房內保險箱、空調和衣櫃/衣櫥,滿足您入住需求的同時又能增添家的温馨感。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。在酒吧點上一杯消除一天的疲勞,對於旅客來説是一個不錯的休閑選擇。如果您喜歡安靜的用餐,酒店可以提供房間送餐服務。在享受酒店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Le Charlot Lounge Zarzis、Restaurant Sultan Plage Chez Momo和V SIX也許是可以讓您找到答案的地方。住客可享受酒店內的休閑設施,包括按摩室、足浴和Spa。酒店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裏的原因。品質保證的禮賓服務,讓您真正體驗賓至如歸的享受。
不論是商務還是休閑旅客,澤普希爾 Spa 酒店都能讓您的傑爾吉斯之行變得更加美好而難忘。從酒店去往機場的旅客到達傑爾吉斯國際機場很便捷,位於大約49km的地方。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有空調。除此之外,配備有吹風機的浴室是您消除一天疲勞的好地方。您可以到酒吧與朋友暢飲聊天度過閑暇時光。如果旅客願意,酒店可以提供滿足需求的客房送餐服務。若是覺得酒店的餐飲無法滿足您挑剔的味蕾,不妨去附近的The Riviera Lounge、Le Charlot Lounge Zarzis或Restaurant Sultan Plage Chez Momo品嚐下一流的推薦美食。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間,這其中包括按摩室和健身室。酒店配置有會議廳,定能滿足您商務活動方面的需求。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
訪訪客2023.08.21
I don’t recommend the hotel. On arrival the reception staff were kept us waiting for an hour. There were three of the reception staff and four guests to check in! One of the staff didn’t want to change my money into Tunisian dinars. He said the exchange rate is bad now, but will be better in the evening. It was not true. The room is very basic. The air conditioning doesn’t work in the mornings until around 12. The bathroom is dirty, nobody cleans the mirrors or shower. Old towels that have changed colour from white to greyish. The food is ok, but nothing special. Small selection of fruit, practically only watermelons and melons. Baguettes fresh only in the morning. Plates and cutlery dirty, the same applies to tablecloths. No fresh juices, no diet versions of soft drinks. Very poor quality coffee in the main restaurant. Better coffee in bars. Bar and restaurant staff are quite nice and helpful. Reception staff slow and ignore you as long as possible. No free internet and the one you can pay for is only available in the lobby and it’s very slow. It is definitely NOT a four-star hotel. I have been in much better three-star hotels so I would give it two stars.