銀蕨小屋(Silver Fern Lodge)

Room is clean, tidy and spacious. Nice to have a balcony but it is by the side of road. A private kitchen or kitchenette is not included but there is a large common kitchen in the 2/F. Like most hotels or motels there, there is nobody in the reception counter from 8:40 pm to 10 am next day. Good to have free undercover on-site parking.

The hotel has no hot water and my room had things of the previous clients below my bed. Me and my family could not take a hot shower and there was no person in the reception to provide a solution. We are requiring a compensation of this reservation.

位置不錯，服務也不錯，就是衛生間有一股霉味，一股潮濕的味道。 這很困難，因為我不舒服。 但他們為我們工作。

Location was the good thing only

Place looking run down, car stops most were knocked over, cobblestones on left of entry need fixing, grass verge needs filling and grassed. Tea, coffee, wine glasses and glasses provided but no plates or any cutlery and worse of all no teaspoon to stir my coffee had to ring after hours to request. Clock on wall is faulty, wrong time as clock hand gets stuck might as well bin it if you can't replace it. Place was noisy up to midnight lots of doors banging and loud voices in hallway. Shower box need body wash caddy removed if you are never going to fill it, what's the point of having shower foam sitting outside of the shower box. The double sided tape left on inside of shower box needs to be removed obviously a soap dispenser was removed but nobody bothered to tidy the area. Air con unit needs servicing it was a cold night and unit could not blow heat the air was on cool no matter what I change the setting to. Only thing great about the place was the comfy clean bed.