阿卡普爾科陶波品質飯店(Quality Inn Acapulco Taupo)

We stayed at the Acapulco Motor Inn while we were in Taupo for a wedding. The staff were friendly and helpful with great local knowledge. We were pleasantly surprised with our room, decadent toiletries, a huge spa bath, lovely robes and slippers and a selection of tea, coffee and hot chocolate made our stay thoroughly enjoyable. Breakfast is also available at an extra price and a large farmer's market is held across the road each Sunday morning. We are already planning our next stay at the Acapulco Motor Inn, this time we'll be bringing our children too.

Convenient location within Taupo. Near to the lake and accessible to the town centre. Owner and staff are most helpful.

Reall lovely staff. Breakfast was great and family friendly place close to everything. I have a 3.5 year old on the autism spectrum and having the TV and other dangerous items in the room out of his reach was a godsend! Will definitely stay again!

The property itself wasn’t bad. I only didn’t like how there was an open wardrobe in the bedroom. Everything was fine. My issue was when I phoned them. We had an emergency happen so had to quickly book a hotel room last minute (8 / 8:30pm). The booking was accepted. I then rang the hotel to say we would be running late by about 20 minutes due to this emergency. The person I spoke with had an attitude the entire call because their reception closes at 7 and it’s not a 24 hour hotel. I didn’t know this as the booking was accepted. She sighed heavily and everytime she spoke had a snarky tone. At some point I said I can just cancel my booking. It wasn’t heard and she told me the key would be under the mat when we arrived. When we arrived, the key was under the mat but the door wide wide open to the outside.

Carrying an American brand I would expect a higher quality than local inns. Perhaps someone left the windows open prior to our arrival, flying bugs were all over the ceiling. With a closer look I found spider webs at every corner of the ceiling. Overall the area seems fine but the cleanliness needs much improvement.

Staff charged us for 2 Xtra persons when we only had 1 extra person

Loved everything about the place , but if it would have been slightly less expensive that would have been awesome

I purchased the room for 4 people from ******* to have one Queen bed and two single beds. But when we got there the Motel just give us only one Queen bed and one single bed. I complained and asked for change the room but they refused me and said that not they fault.We end up have to share the bed three people in one Queen bed.😡