第比利斯希爾頓花園酒店的評價

來自住宿之回應: Dear Guest,Thank you very much for your wonderful feedback and for awarding us perfect scores across all categories. We are so pleased to know that you enjoyed the comfort and cleanliness of your room, our convenient location, and the warm service from our Front Office team.It is especially rewarding to hear that you would choose to stay with us again and recommend our hotel. We truly appreciate your kind words and look forward to welcoming you back to Hilton Garden Inn Tbilisi Chavchavadze.Warm regards,Guest Relations TeamHilton Garden Inn Tbilisi Chavchavadze

來自住宿之回應: Dear Guest,Thank you for taking the time to share your feedback and for rating your stay positively.We are glad to hear that you found our location convenient for accessing both Old and New Tbilisi, as well as the airport, and that you appreciated the cleanliness of the hotel and the surrounding area.We also note your comments regarding breakfast. While many guests enjoy our breakfast selection, we understand that preferences can vary. Your feedback is valuable and will be shared with our Food & Beverage team as part of our ongoing efforts to review and enhance our offerings.We truly appreciate your stay with us and hope to welcome you back again in the future.Kind regards,Guest Relations Team

來自住宿之回應: Dear Valued Guest,Thank you for taking the time to share your feedback following your recent extended stay with us.While we are pleased to see that certain aspects, such as room cleanliness, met your expectations, it is concerning to learn about the challenges you experienced, particularly regarding service and your interactions with our housekeeping team. Please rest assured that entering a guest room without proper confirmation is not in line with our standards, and your comments have been shared with the relevant department to ensure this is carefully reviewed and addressed.We also regret the inconvenience caused by the repeated need to request amenities. This is certainly not the level of attentiveness we aim to provide, especially for long-stay guests, and your remarks will help us reinforce consistency within our team.Regarding breakfast, we are sorry to hear that it did not meet your expectations. Your feedback has been noted and will be discussed internally as we continuously evaluate our offerings and variety.We truly value your detailed comments, as they allow us to identify areas requiring improvement. We hope to have another opportunity in the future to provide you with a more seamless and comfortable experience.Kind regards,Guest Relations Team

來自住宿之回應: Dear Jason,Thank you for your detailed feedback and for sharing your positive experience with us. We are pleased to know you found the hotel comfortable, convenient, and good value for your stay, and that our location and nearby facilities added to your experience.We also appreciate your comment regarding luggage assistance. As a Focus Service hotel, we do not have a dedicated bell service; however, our Front Office team is always happy to assist guests whenever possible.Thank you again for choosing to stay with us. We hope to welcome you back to Hilton Garden Inn Tbilisi Chavchavadze in the future.Warm regards,Guest Relations TeamHilton Garden Inn Tbilisi Chavchavadze

來自住宿之回應: Dear Guest,Thank you for your very good rating and for sharing such a detailed review of your stay.We are glad to know that you found our location convenient and enjoyed the breakfast selection, as well as nearby amenities like the Carrefour supermarket and local dining options. Your observations about breakfast and travel time are appreciated, and we will take them into consideration as we continuously strive to enhance our guests’ experience.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Kind regards,Guest Relations Team

來自住宿之回應: Dear Guest,Thank you very much for sharing your feedback.We are pleased to know that you enjoyed the clean and modern rooms, our central location, and the variety offered at breakfast. It is always a pleasure to hear that our guests had a comfortable stay.We truly appreciate your kind words and hope to welcome you back again soon.Kind regards,Guest Relations Team