莎登酒店(Sharden Hotel)

В постели ползали клопы, уехал прямо среди ночи оттуда , деньги они возвращать отказались , как и вникать в мою жалобу, просто проигнорировали меня. Сама гостиница мрачная, номер старый и убитый. В номере воняет затхлостью и это невозможно выветрить , открывал балкон и включал противно стонущую на весь номер вытяжку - как была вонь так и осталась. Ну в принципе выползших клопов, как только я улёгся в кровать и собрался спать - этого достаточно, чтобы на этой гостинице поставить жирный крест. Территории своей нет, стоит тесно впритык к другим зданиям, окна моего номера выходили на брошенную облупившуюся постройку с темнотой в окнах

все было супер!дружелюбный персонал.расположен в центре тбилиси в тихом спокойном месте.говорят на русском и английском языках.советую заказать этот отель.мы жили там с 4 по 8 апреля 2023года.семья бондариковы израиль хайфа.

It was ok in the beginning but when we asked for breakfast the receptionist said to hand 20 lari each for 3 people to the cook at the basement. I feel they are not honest. Secondly when we checked out, the cleaner immediately took the key from our hand so she can clean It was about 10:30 am. The I realized i forgot my watch and bracelet at the bathroom counter but they denied seeing it. It was a two tone Rolex and a Charriol bangle.

Very comfy hotel at a beautiful location close to pubs, restos and walk to the city. PROS All round great hotel with all the ameneties expectes. Would recommend to get the breakfast option. CONS Nothing to complain about...everyrhing is as staed.

Really very rude staff with a very low customercare orientation ! Room is very small and old and very dirty ! All smells very bad ! Only good part is the location - excellent as is on the middle of the city !

I don’t recommend this hotel. Year before my arrival, accidentally my reservation was cancelled without refund. After this happened, I tried calling and sending mails, to restore my reservation, but the contact was very limited. To this day I didn’t get any response to the mails i have send. People working on the reception weren’t very helpful with my problem. After nearly three weeks i got a response on messenger that they are looking for the solutions regarding this issue. Despite the fact that it is nearly a year to my arrival, the rooms are available and charging me with the cost, hotel is not interested in any help. The only solution that hotel give me was reserving my stay once again and paying the price for the second time. Even one of the people working for ***********, who tried to contact with the hotel to help me with my problem, said that it was the first time he met with this unkind approach towards it’s own clients. I highly don’t recommend visiting this hotel.

Overpriced and they will try to overcharge you on laundry and breakfast. Bad service.

Location really close to everything