I am guest at espinas hotels for a year at two their hotels in tehran The staffs are vey nice, professionals and kind Every request from our side will approve at a short time very kindly. I recomend these hotels to every one who comes to Iran. Specially The personals at receptions desk, the bell boys and coffee shops are vey warm, kind and with a friendly mood. Thanks to all of them.
I am tour guide and for 1 night I had to stay in an other hotel far from my guests. I was in Enghelab hotel which is too old building. first of all I could read my name on reservation list and showed my ID card but reception had told me, no it's not enough and you need to show voucher. in that time internet was cut off. after a while I have checked-in and room was too hot and old. the other thing is toilet's flush was not working well and when I took shower I don't know from where but water floating on the ground, it was awful situation. even during check-out receptionist was so proud of himself didn't talk even one word and I had to ask him giving back my card. the only positive point was breakfast that I enjoyed it.
I was very satisfied with the services of markaxi hotel in tehran . Iran is a bit complicated country . Most of the websire and aplication doesnit work in iran .and staff helped me for vpn and internet . Without their help i couldnot stay in iran . Thanks lovely staffs . I never forger ur help . I recommend this hotel to every tourists
EEvgeniia ZemchenkovaОтель лучше чем на фото, удобно расположен - в центре, но в тихой части. Дойти спокойным шагом до обменников ресторанов можно в любое время, аптека ближайшая 300 метров, завтрак хороший, по просьбе персонал все исправит сделает поможет. Номера лучше чем на фото.
訪訪客Love this hotel.our room was always clean and comfortable. It's location is perfect and the food cost is accessible and every employee is very nice. Environment totally was quite and good decoration at room and also lobby that caused us to enjoy of our stay. Absolutley for my next trip I would choose here.
訪訪客I travelled solo to Iran in May 2023 and it was my first time in this region. I arrived in Tehran in the early hours and when I arrive at Tehran Heritage Hostel, I was fatigued and flustered. I met Mr. Nima who was the staff on duty and he was very perceptive and offered me a towel to freshen up and to rest in the lounge area until the check in time at 2pm. Knowing that I was travelling solo, Mr. Nima was also very hospitable and offered to bring me on a city walkabout after his shift ended. It was refreshing, especially having a local explaining the city and culture of Tehran. Furthermore, the staff at the hostel are really helpful and provide non-biased advice e.g. currency exchange, booking of tickets, places of attractions. That said, the prices and the quality of the dorms and individual rooms are clean, and the toilets/showers have good water pressure. Definitely a recommended place to stay if you're in Tehran!
訪訪客First impressions very good. Modern open space, friendly people. The floor corridor wide, clean, modern. The room nice and modern...so what is wrong? Well, the WiFi simply does not work...you can forget it. Then the air condition does not work...you need to open the window...but then you get the street noise. Breakfast is good but then they give you plastic cutlery...and coffee is a nescafe substitute, even tea is ”instant”... and the second day they did not replace the wet towels, we had run out of toilet paper and did not give us another one. So...a hotel that could have been really good...was frankly crap...go somewhere else!
訪訪客在這旅館租住4晚,感覺很糟糕,房間老舊,窗簾是不能完全遮蓋光線,浴室企缸門不能合上,馬桶不能放廁紙,否則會淤塞,要換房間,幸好浴室毛巾是每天更換的。 我一早把衣服送往洗衣房清潔,但沒有即日送回,我需要致電前台詢問,他們告訴我已完成洗熨,表示可立刻送回我房間,但服務生只給我送了部分衣服,第二次送多一件上衣來,我要再告知還欠2件,才再送齊,總共要三次才完成。 早餐的食物種類很少,甚至粟米片也沒有。前台的服務生態度不友善,check out 時,她無故給我送了一叠伊朗幣,我告訴她我沒有給抵押金,她不知是否理解不到我說話,二話不說編印了收據給我,並送上信封讓我把錢收好,因為我在伊朗2星期內住了4間酒店,加上旅程疲累,實在搞不清自己是否給了押金又忘記,令我十分迷惘,臨行在即,也不知應在哪裡兌換金錢,那服務生還像嘲諷似的告訴我街外找換店已關門,我亦不是從伊瑪目霍梅尼機場到埗的,所以不知機場有無找換店,一直在往機場的車程中十分徬徨,突然司機收到電話,是酒店致電,表示他們出錯了,那叠錢不應交給我,要我交還,並給付洗衣費,這件事完全出錯了,服務生的工作態度嚴重差劣,令人憂心。假若我不是乘搭酒店安排的出租車,他們會做成酒店虧損,亦令客人不放心。
We booked confrance saloon for our meeting and after used restaurant for our lunch time. Exactly whatever we set happened without any problem which means great team work for staff. They put beautiful flowers also which was very nice. And at restaurant although the menu was expensive taste of food compensated it. As I asked from my colleagues they were agree to me.