鳳凰城-坦佩索尼斯塔簡單套房酒店(Sonesta Simply Suites Phoenix Tempe)

Location is convenient with mall and restaurants Hotel itself had a surprise parking fee, dated, public areas are messy and worn. Hotel needs to be refreshed

The manager for the graveyard shift was fantastic & informational.The room was so beautiful. It was like a studio apartment. Overall, I enjoyed my stay. I would most definitely stay at Sonesta again.

Very comfortable room with great amenities. Staff were courteous. I don’t recall seeing it advertised but there is a $5 per day parking fee. The gym also was not very clean and there were no wipes to clean equipment.

It served its purpose. I’m not a complainer, I didn’t like having to turn in towels to receive towels when there was a maids cart parked by my door most of the 1st night I was there, but I was honest and didn’t take from the cart and brought my towels downstairs. I’ve never had to do that before. I’m still waiting on my deposit to be returned, I was told o had to wait until the end of day totals were turned in or whatever. Smh

Clean rooms with ample space. Supplied for an extended short stay, much better suite cooking options vs. regular hotel. Shower is nice and hot. Facilities are overall a bit outdated. I didn't check out lobby, gym, or laundry but available if needed.

The property needs some serious upgrades. One of the entrances does work with the swipe card and the staff clearly know it but is going doing nothing to correct it. Part of the time it was flashing red. It was literally a hit or miss whether it would work. I had to replaced the doors keycard 3 times during my stay because they were deactivated so I wasn’t able to get into my room. Last but not least, I found a roach on the last day near the sink.

The place was fine for my needs, the refrigator was very loud! Room 113, and the pillows to big. I used a towel for a pillow and when I asked for another they said I had to trade it out. No coffee or filters in the room , so bring your own. Water was nice and hot, bed was comfortable.

The staff at this hotel were excellent. Everyone was kind, attentive and friendly. Hotel itself is dated but clean. Location was close to so much. Would stay again.

The bathroom has pee stains on the floor, it was yellow. We used a handtowel to clean it. The AC was not working properly and ended up turning up around almost 2 am. The front desk said they couldnt switch the room. Someone came in the room while we were out and opened our bag and left it wide open. The key did not work on the second day had to get them switched, the laundry machine charged me twice and didnt want to work had to move my clothes to a different washer and paid for the third time will be cheking with my bank regarding these transactions. The dishes were dirty had to put them in the dish washer. I stayed here before and was very happy this time it was terrible. On top of that had to pay $5 per day for parking. What kind of s*** is this. Never had i have to pay parking in a hotel where im staying.