Verified traveler
2023年11月6日
This is the worse experience I’ve ever had with a Holidat Inn Express! After my husband checked in and went to grab something to eat, he came back to his room being a mess! Someone else entered his room without consent and stole some of his personal items. When he told the front desk, they only apologized and gave him points. WTH is he going to do with that?!?! The staff did not want to investigate if it was their wrong doing of assigning someone else his room or if a staff entered the room and took his items. Talk about feeling vulnerable away from home. At the end of the stay, they didn’t even want to give him a receipt! Worse hotel service I’ve experienced and I will never return and never recommend this hotel.
翻譯