坦波希爾頓惠庭套房酒店

Stay was great except we did not find out until we got there that they had experienced a storm a few days earlier and there was no Wi-Fi or elevator service. Not the fault of the property however, I wish there was a way to notify people when booking since we are traveling with an infant and not having access to the elevator was difficult.

Place we can feel welcomed. Everything about our stay was amazing from the service and staff. I highly recommend this place for an awesome stay with no regrets. The front desk personal amazinly awesome!!! And cant leave Yole out super nice and friendly person that just make you happy greeting everyone with a smile and making sure we are all ok with our breakfast.

The property was nice, clean, and easy parking. We checked into our hotel at 3 pm. We were woken up at 10:30 pm to someone trying to get into our room. Then received a phone call that the hotel could not find our reservation. I went down to the front desk to find the same lady who checked me in, telling me I did not have a reservation. This was irritating for obvious reasons, especially since we had a toddler that was woken up by this chaos, my husband was fighting to get him back down while I handled this mess. The front desk lady then said "Oh you're not supposed to be in that room". Her tone made it sound like I was going to be made to change rooms. I asked "is that why someone was trying to get into my room" and she replied "No one was trying to get into your room, that was me trying to get in. The only reason I couldn't was because you locked it from the inside. Someone else said their key wasn't working so I had to come open the door." Thankfully I did lock it because who would've walked in on me & my family? I understand it must've been a long shift for her and her tone & attitude reflected that, which is why this rating isn't less, but it was very irritating nonetheless. She blamed everything on a system glitch & that she went on spring break & the system was brand new to her so she wasn't familiar with it......I think she should've been well trained in the new system before being responsible for customer safety & wellbeing because who knows what would've happened.

I will never stay there again. I paid almost $900 for five nights there and the service was terrible. Only one elevator working out of two. The power kept going out in our room every day two and three times a day. The water in the shower was cold. the Wi-Fi sucks and also the phone went out in the room.

AC went out in the room, they tried resetting the breaker but no luck. Stick in hot room with 3 kids. Just want to make through night and head home. 1:47am as I write this.

Amazing Stay I love staying at Home2Suites - the rooms are clean and spacious, the staff are friendly, and their amenities make life a lot easier. Breakfast is particularly delicious, and they have a great variety of foods!

Not recommended for family stay Overcharged for room. The room was not at all comfortable, beds hard, no water pressure, set up like a meeting room, no door on closet and sliding door on bathroom was extremely hard to open and close.

There was no hot water and showers for part of our trip and hotel at first would not acknowledge, then said that there was a maintenance man that was supposed to come and work on things. We had to check out and not have a shower before our big Easter event.