來自住宿之回應: Thankyou SeanHan2010 for your review, we appreciate your honest feedback in regards to our light breakfast provisions we provide. Thankfully our location puts us just a short stroll to some amazing cafes and restaurants servicing scrumptious meals throughout the day for those wanting a more substantial meal to start the day. We do hope you consider returning to Sails in the near future.
Darlene
一室公寓帶陽台
入住日期 2024年12月
夫妻/情侶
1則評價
10/10
傑出
發佈於 2025年1月29日
My studio apartment was clean and cozy, with stylish furniture and a comfy bed (Landing promises a “luxurious sleep experience”). The small kitchenette was stocked well enough with cookware and utensils that I was able to make some of my meals at home rather than overspending on Terrigal’s amazing food scene—yes, it’s really as good as you’ve heard.
Extra bonus was the free replenishments of breakfast cereal milk, coffee, tea and bottle water.
Daily cleaning service and laundry was 2nd to none!
翻譯
來自住宿之回應: Thank you Darlene for the amazing review. We are so happy that you enjoyed every aspect of your stay. All of our staff strive to provide each and every guest with a memorable stay and its great to see you benefitted from this. We look forward to welcoming you back to Sails in the near future.
來自住宿之回應: Thankyou Megan for your review following your stay. We appreciate the high scores for the cleanliness and amenities we provided throughout your stay and we do hope they overrode the issues you experienced with the poor WIFI. Thankfully this isn't something we experience regularly. In regards to the breakfast provisions we provide, we have now removed this from our listing to avoid any confusion.
訪客
一室公寓帶陽台
入住日期 2025年3月
夫妻/情侶
1則評價
10/10
傑出
發佈於 2025年4月14日
Terrigal sails was excellent. Very happy with our unit, its cleanliness and location (2 minutes walk to beach)
翻譯
來自住宿之回應: Thankyou for the 5 star review following your stay in one of our clean and spacious studio apartments. We do hope you consider returning to stay with us again at Sails
訪客
特大床一室公寓
入住日期 2024年12月
其他
2則評價
10/10
傑出
發佈於 2025年2月7日
The location is very convenient and close to the main Terrigal beach. The room is good sized and come with what you expect for a serviced apartment.
翻譯
來自住宿之回應: Thank you for your review following your stay. Our location sure is ideal, just a short stroll to everything within Terrigal, cafes, restaurants and Terrigal Beach. We look forward to welcoming you back to Sails in the near future.
來自住宿之回應: Thankyou Nasamos for your honest review following your stay. It is disheartening that you did not enjoy your stay. The vast majority of our guests, as can be seen by our reviews on numerous sites, all love our bedding and spacious layouts of our apartments.
訪客
特大床一室公寓
入住日期 2025年5月
家庭旅遊
1則評價
7.5/10
發佈於 2025年6月9日
Great location which is very near to the main street.
翻譯
來自住宿之回應: Thank you for your review following your stay, our location sure is ideal, so close to everything within Terrigal. Cafes, restaurants, boutique shops and of course, the beautiful Terrigal Beach. We look forward to welcoming you back to Sails in the near future.
訪客
特大床一室公寓
入住日期 2022年6月
其他
1則評價
7.0/10
發佈於 2022年8月1日
Shower head needs maintenance will not stay in position & cockroaches in bathroom- maintenance is lacking - kitchen tap sink very loose and tv not tuned to stations properly either
翻譯
來自住宿之回應: Thank you for your review following your stay. We wish these maintenance issues would have been bought to our attention during your stay. We make sure all guests are aware that they can contact onsite management at any time by simply lifting the handset in their apartment or in reception. We feel all of the issues you have listed could have been rectified in a short period, making no disruption to your stay.