Exceptional hotel. Great experience from start to finish. The rooms were immaculate, spacious and clean. The staff were smiley and always eager to help.Every member of the team went above and beyond to ensure our stay was comfortable, making us feel truly welcomed. The hotel itself is beautifully maintained Really enjoyed the whole experience. I wouldn't hesitate to come back again.
Awesome experience in Trivandrum . Morning breakfast is so delicious and specifically vijin and nithin customer services are so excellent and down to earth. Town tower is must vist place in Trivandrum
Hotel ambiance is good and rooms are really comfortable and food is good but in my trip the hotel roads are full under-construction but it's okay to goo. Parking areas
”An Unbearable Nightmare: Overbooking, Miserable Alternatives, and a Never-Ending Refund Nightmare” My recent encounter with this horrendous hotel has left me utterly infuriated, compelling me to recount the nightmare I endured. Despite diligently making a booking and paying in advance, my excitement morphed into seething frustration when the manager callously dropped the bomb about an unexpected overbooking debacle. Their so-called solution? A pitiful alternative hotel that not only failed to meet expectations but plunged well below any reasonable standard. The room was a sorry excuse for accommodation, lacking basic amenities, and the service was nothing short of a disgrace. It became painfully evident that this establishment was a pit of despair compared to the original booking. As if that wasn't enough, the hotel's continuous stalling tactics exacerbated the situation. Their empty assurances of diligently working on a solution proved to be nothing but a cruel joke, leaving us in perpetual limbo and scrambling to explore alternative options. In the end, we reluctantly opted to cancel our booking, a decision that left us not just in agony but utterly disheartened by the utter lack of professionalism displayed. The ensuing refund process added insult to injury, turning into an excruciating ordeal of endless follow-ups, far more effort and time-consuming than anyone should ever have to endure. To sum it up, my experience with this abysmal hotel was a concoction of overbooking nightmares, a woeful alternative, and an excruciatingly drawn-out battle for a refund. Potential guests beware – this place is a breeding ground for disappointment, and their overbooking antics may very well turn your stay into a regrettable and infuriating ordeal.
The stay at ginger was excellent and supporting staff were polite, interacted and helpful in guiding me through timely responsive action for attending the workshop nearby, though i reached late night there were no delay in allotment of room, which are near, hygienic and well maintained. The breakfast, dinner served is good, authentic, traditional and affordable. Especially, the manager abhilash sir is knowledgeable, positive response, patience enough and good guiding manager to the guests. So, i sincerely recommend ginger trivandrum for families and everyone for their stay.
Excellent stay Affordable rate Well cleaned room Nice ambience Near to railway station and bus station Co operative staff especially the manager sojan sir. Good for family, friends Excellent for business stuffs including meetings etc Good service Very happy🥰
The hotel is very over rated. The quality of food is very bad. The service is equally pathetic... Very rude staff... Specially if yuur booking has been done through a portal ( travel) and moneyblaid up front... Then forget about any hospitality. The location is also not that great.. Even though it says near to airport.. That is incorrect.. It took us 30 minutes for the drop. The hotel.chatges R's.2000 for drop vs Rs 250 by Ola cab
訪訪客We had a good experience with Apollo. The staff were very friendly as well. We will definitely stay with them again. It was a good experience. The location was very good.
It was a pleasant experience to have spent time here...the service is top notch and they are ready to give the required service without any hesitation. The team that took care of us there were: Shinu, Unnikrishnan, Prasanjith, Ojila......
訪訪客Great value for money. The apartment offers clean, spacious units at affordable price. Its location is strategically near the airport, but it is not as easy to figure out without the help of a Google Map. It is approximately 20-30 minutes' walk, with the last 7 minute stretch walking through small alleys. Nearest food is around 1km away.
訪訪客”Unforgettable Stay!” My stay at Kovalam Beach Hotel was truly unforgettable. From the moment I arrived, I was greeted with warm hospitality and genuine smiles from the owner and staff. The hotel's traditional Kerala architecture, characterized by wooden features, added a touch of charm to the overall ambiance. Situated just steps away from the pristine shores of Kovalam Beach, the location couldn't have been more perfect. The homely food served here was a culinary delight, offering a taste of authentic Kerala cuisine. Clean and well-appointed rooms provided a comfortable retreat after a day of sightseeing. I can't wait to return to Kovalam Beach Hotel for another memorable stay!
訪訪客Very good service that we had at this resort Clean and neet All are family members enjoyed The place we wear looking we got the best one We look forward to make it again Even will refer are friends to come The best part this place has was the spa massage...