傾城酒店及公寓(Allure Hotel & Apartments)坐落於南湯斯維爾,優越的地理位置使它成為湯斯維爾一個令人嚮往的住宿選擇。 酒店距離湯斯維爾機場僅6km,距離湯斯維爾火車站僅800m,提供給旅客多項便捷的交通選擇。在該地區觀光很容易,Maritime Museum of Townsville、HQ 珊瑚礁水族館和土著和託雷斯海峽島民文化中心都在酒店附近。從酒店出發可方便前往市內的眾多著名景點,包括城堡山、National Trust Heritage Centre和Army Museum North Queensland。您可以到酒吧與朋友暢飲聊天度過閑暇時光。如果旅客願意,酒店可以提供滿足需求的客房送餐服務。在您的空閑時間,可以在室外游泳池和健身室進行適量鍛鍊來消耗卡路里。品質保證的禮賓服務,讓您真正體驗賓至如歸的享受。入住酒店的旅客,可以使用酒店停車場。
訪訪客2023.01.31
This is my letter to Allure which has gone unanswered. “Dear Sirs, I would appreciate if this email is forwarded directly to the Manager of Allure. I have spoken with a couple of people who identified themselves as reception and after hours staff, but I have been unsatisfied with what they have done. On Friday 11 March I booked into your hotel. My flight got into Townsville at approximately 7.30-8.00 pm, so I would have been at the hotel around 8.45-9.00 pm. Immediately I entered my room I turned on the air conditioning unit in the living area. It was plain to me that the unit was faulty. It was so noisy (a continuous high pitched siren type sound) that it simply could not be used. I turned on the unit in the bedroom and it too was noisy - not as noisy at the living room unit, but still too noisy (a continuous drone) to keep on during the night. I immediately rang the after hours number and requested a change of room, but was told this was not possible. I requested that the units be serviced the next day. I spent a terrible night. It was stifling hot and airless in the bedroom and there was nothing that I could do but suffer these conditions. In the morning before I left for the day I went to reception and spoke to the receptionist to make sure that the units would be fixed while I was away during the day. When I returned that afternoon (about 4pm) I turned on both units only to find that there was no change. I rang reception and spoke to the duty receptionist who informed me that (and I quote) ”there were other priorities” that day and that the units would probably be looked at early next week, but no guarantees. He seemed irritated that I was making a fuss about this. I asked to speak to a Manager and was told I could not. I explained to this person that I am caring for a 99 year man whilst I am in Townsville and this work is extremely demanding and stressful and that I needed to get decent sleep in order to be able to properly care for this elderly man. This fell on deaf ears. My problems were apparently insignificant and my status as a guest of no importance to this person. I asked to speak to a Manager but was told (again a direct quote) “that won’t happen”. I felt angry. I felt like your hotel doesn’t give a damm about your guests. I rang a friend in tears and that person pulled out all stops and arranged alternative accommodation for me. I checked out around 5pm - there was no-one at reception but I rang the after hours number and advised that I was checking out and why. I also asked for a refund for my stay and the following days. I was informed that I would get a refund for the days from Sunday through Wednesday and I have received that refund. You have however charged me for 2 nights accommodation. The first night was incredibly uncomfortable and tiring - not up to standard in any way - and not worth the money you charged. You charged me for the second night regardless of the fact that no effort was made
對於想要捕捉湯斯維爾城市風采的旅客來説,麥迪遜廣場酒店-湯斯維爾是一個理想的選擇。酒店距離湯斯維爾機場僅5km,距離湯斯維爾站僅500m,交通都很便捷。著名的景點Umbrella Studio Contemporary Arts、Victoria Bridge和Townsville City Council均可步行很短距離到達。從酒店到Jezzine Barracks遊覽很方便,Port of Townsville和Kaylenne Creighton Gallery也均在附近。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備、空調和液晶電視機。服務人員會提前為您準備好電熱水壺,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供24小時熱水和吹風機的客房浴室是不錯的選擇。酒店提供的休閑設施,旨在為旅客營造多姿多彩、奢華完美的住宿體驗。酒店配備有會議廳,可供旅客使用。多國語言工作人員的服務,將為您消除在異國的語言障礙。
若想要遊覽Rosslea,比拉邦汽車旅館將會是一個不錯的的住宿之選。從酒店到湯斯維爾機場7km遠,到湯斯維爾站5km遠,均很便捷。旅客們會發現The Art of Chocolate、Thai Oil Massage Townsville和Mater Hospital距離酒店都不遠。酒店佔盡地理之宜,Botanic Gardens、Centen Hotel和Townsville Museum and Historical Society離此都很近。如果旅客想在自己的房間舒適的用餐,酒店可提供客房服務。若是覺得酒店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Southbank Restaurant(西餐)、The Courtyard Townsville(酒吧/酒館)或Sizzler(其他西餐)品嚐下一流的推薦美食。優美的環境,再搭配上細緻周到的服務,酒店的休閑區定能滿足您的品質需求。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
若想要遊覽湯斯維爾,城市綠洲旅館將會是一個不錯的的住宿之選。酒店地處便捷區域,距離湯斯維爾機場僅5km,距離湯斯維爾站僅600m。包括Townsville City Council、Townsville Central City Mission和Goat Track都在短距離內,入住酒店的旅客在該地區遊覽會很方便。酒店鄰近多個熱門旅遊景點,包括Jezzine Barracks、Kissing Point Fort和Army Museum North Queensland,旅客可以將行程安排的更加緊湊。所有極具特色的客房都配備有熨衣設備和空調,讓您感受到更加貼心細緻的入住體驗。電熱水壺和咖啡壺/茶壺可供使用,便捷的客房設施定能讓您倍感舒適。浴室內提供24小時熱水和吹風機,讓您感受到賓至如歸的享受。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。在享受酒店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Molly Malone's Irish Pub(其他西餐)、Southbank Restaurant(西餐)和Strand Souvlaki Bar(西式快餐)也許是可以讓您找到答案的地方。旅客可以在閑暇時間去酒店的休閑區,提升健康幸福感。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
不論是商務還是休閑旅客,凱隆酒店-湯斯維爾都能讓您的湯斯維爾之行變得更加美好而難忘。酒店地理位置優越,距離湯斯維爾機場5km,距離湯斯維爾站600m。附近很多景點,包括Umbrella Studio Contemporary Arts、Townsville City Council和Townsville Central City Mission都離酒店不遠。酒店坐落於Jezzine Barracks邊,附近還有很多景點包括Kaylenne Creighton Gallery和Port of Townsville。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備和空調。有飲水需求的旅客,酒店還為您提供了電熱水壺。除此之外,配備有吹風機的浴室是您消除一天疲勞的好地方。可以去酒店酒吧,舒適的環境,可供您休憩放鬆。如果您喜歡安靜的用餐,酒店可以提供房間送餐服務。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,Molly Malone's Irish Pub(其他西餐)、Southbank Restaurant(西餐)和Strand Souvlaki Bar(西式快餐)期待着您的光顧。酒店休閑區提供了各類設施,您可以在這裏舒緩身心壓力。多國語言工作人員的服務,將為您消除在異國的語言障礙。