索非亞加利利海酒店

We booked a few rooms. We drove far to get here and the security guy (not his fault) told us we can’t check in because he doesn’t know how to use the computer and there’s nobody here. We arrived at 11:55pm. Every travel website showed availability and allowed bookings. Management should be ashamed at how they run this aspect of their hotel.

Bonne hôtel

La Chambre Le restaurant

Le standing de l’hôtel n’est pas à la hauteur de ce qu’il promet. Le ménage dans les chambres est mal fait. Il faut se battre pour avoir des serviettes à la piscine et dans la chambre et quand on demande des serviettes en plus on vous dit que c’est tout ce qu’on peut faire. On vous charge une caution sur une carte bleu et quand vous commandez à la piscine il faut payer directement nous ne pouvons pas charger sur la chambre. A 23:00 venez avec vos bouteilles d’eau car rien dans l’hôtel

During my recent hotel stay, I had a disappointing experience with the hotel staff. Their customer service was subpar, with unresponsive and uncooperative staff members. It seemed like they lacked proper training in dealing with guests' needs and requests, making my stay uncomfortable and frustrating.

Staff was nice, the hotel was gorgeous. The breakfast was delicious. the only thing was that the walls were thin and you could hear noise in the halls.

The staff were very kind, the room was clean and spacious, the breakfast was disappointing...we expected fresh fruits and fresh cheeses, everything felt a bit stale and drylike its been prepared on the try since yesterday

First and last time Hotel was extremely over priced for what the hotel is. Service,cleanliness,food were mediocre. Staff was nice but not super attentive. Ask for pool towels took an hour to get them. Asked for water to be replaced when the room was being made up which they give you 2 bottles. Never happened. Property was nice but cleanliness was not great a lot of families and lots of kids making messes of eating and pool areas really required more staff and attentiveness to stay on top off it. Holliday’s or not place was extremely over priced for what they are offering at best they are a 3 star hotel asking for 5 star pricing.

Room was spotless and spacious. Excellent bathroom.