特斯泰拉酒店

Good location, friendly Staffs, Neat environment, good foods, we enjoyed our sta.

Very good service!

Il soggiorno presso Te Stela Resort & Hotel è stato semplicemente impeccabile. Un ringraziamento speciale va a tutto il personale del ristorante, sempre gentile, attento e professionale: un servizio caloroso che fa davvero la differenza. La cucina merita una menzione particolare: piatti tipici albanesi di grande qualità, preparati con cura e sapori autentici. Ottima anche la pizza, davvero sorprendente e ben eseguita. La reception è efficiente e cordiale, sempre disponibile a soddisfare ogni richiesta con il sorriso. La pulizia degli ambienti è impeccabile, così come la cortesia diffusa di tutto lo staff, che fa sentire l’ospite accolto e a proprio agio fin dal primo momento. Infine, il centro benessere è un vero valore aggiunto: rilassante, ben organizzato e perfetto per completare il soggiorno all’insegna del comfort. Un hotel che consiglio senza esitazioni e dove tornerò sicuramente. Complimenti a tutto il team! Un caro saluto dalla #232 ❤️❤️ —————————————————————— Excellent experience in every respect!! Our stay at Te Stela Resort & Hotel was simply impeccable. A special thank-you goes to the entire restaurant staff, always kind, attentive, and professional: warm service that truly makes a difference. The cuisine deserves a special mention: high-quality traditional Albanian dishes, carefully prepared with authentic flavors. The pizza was also excellent—truly surprising and very well executed. The reception team is efficient and friendly, always ready to meet every request with a smile. The cleanliness of the premises is impeccable, as is the widespread courtesy of the entire staff, which makes guests feel welcomed and at ease from the very first moment. Finally, the wellness center is a real added value: relaxing, well organized, and perfect for completing a stay focused on comfort. A hotel I recommend without hesitation and one I will certainly return to. Congratulations to the entire team! Kind regards from #232

The room was exactly what I was expecting for a group of 5 ladies. The hotel was amazing, the spa was great. The breakfast, amazing! The dinner we had on the first night was amazing too. The massage was worth it. The staff werevery helpful and friendly. A special thank you to the amazing night staff guy, Arkelian. Such a sweet soul and very hospitable and friendly. Give the guy a raise for being so customer-centric.

We are a family of five and found the classic suite and a two twin bed room very comfortable. Beds were comfy, the rooms large and the outdoor pool was wonderful. A large mall is a less than 10 minute walk from the property. Check in staff were warm and welcoming. The breakfast buffet had many choices and was great. Thanks for a great stay on our last night in beautiful Albania. We chose this hotel for it's proximity to the airport and really enjoyed it.

Absolutely amazing stay with good food and the room service people are amazing they do the cleaning everyday and make sure to give you new towels and toilet rolls as well

**Room:** The room we were eventually given was acceptable. However, upon arrival, we encountered an issue, which was fortunately resolved the following day thanks to the director’s kindness and professionalism. Rooms are in need of proper maintenance. **Breakfast:** Breakfast was adequate, though nothing particularly memorable or exceptional. **Cleanliness:** The restaurant and reception areas were reasonably clean. However, during our 8-day stay, our room was not cleaned even once. Housekeeping only made the bed and replaced towels—no additional cleaning was done. **Overcharges:** On several occasions, the in-house restaurant charged me more than the prices listed on the receipt. I also heard similar complaints from other guests. This happened again a few days ago; I brought it to the waiter’s attention, but no action was taken. Additionally, the waiter was quite rude. To make matters worse, there was a significant price increase on the menu two days ago. As a result, my friends and I have decided not to dine there anymore. Always double-check the amount they want to charge you, especially at the in-house restaurant. **Hotel Rating:** This hotel is not up to 4-star standards. Based on our experience, it feels more like a 2.5-star establishment.

The room we eventually got was acceptable. Upon our arrival, we encountered an issue with it, but the director was very kind and resolved the matter the following day. Breakfast was fine, though nothing exceptional. On several occasions, the in-house restaurant charged me more than what was stated on the receipt. I also heard from other guests that they had similar experiences. This happened again tonight; I pointed it out to the waiter, but nothing was done. Additionally, two days ago, there was a significant increase in the menu prices. Although we still have four nights left at this hotel, my friends and I have decided not to dine here anymore.