海倫內克爾德巴德酒店

Das Hotel ist unheimlich schön gelegen. Man hat einen fantastischen Ausblick aufs Meer und ist nicht weit vom Strand entfernt. Gerade das Erdgeschoss ist sehr schön, der Esssaal wie aus einem Living at Home Magazin und der Garten ist wirklich toll. Ausserdem gibt es mehr wie genug Parkplätze direkt beim Hotel. Dennoch gibt es einige Punkte, welche uns negativ aufgefallen sind. Die Zimmer sind sauber, es fehlt allerdings etwas die Liebe zum Detail. Es fehlt leider etwas an Charme und Charakter. Die Zimmer werden logischerweise geputzt, jedoch fehlt auch ein bisschen das Feingefühl. Das Klopapier wird nicht aufgefüllt, die Pyjamas einfach aufs Bett geworfen, dreckiges Geschirr nicht mitgenommen etc. Das Frühstück ist gut, allerdings fehlt auch hier etwas Feingefühl. Wir waren insgesamt 5 Tage im Hotel und es gab leider gar keine Abwechslung. Leider können wir auch nicht wirklich etwas Gutes über das Abendessen sagen... Der Service war in Ordnung, allerdings war das Essen an sich nicht so das Wahre... Dies ist alles reklamieren auf sehr hohem Niveau, aber die Preise sind saftig (für die Zimmer wie auch fürs Essen und Apéro Getränke). Wenn man so hohe Preise bezahlt, sollte man schon auch etwas anderes erwarten können. Daher ist unsere Bewertung entsprechend ausgefallen.

If you travel to Denmark in the summer, a visit to a classic Danish beach hotel is almost a must! This is one of the finer old classics found on the north coast of Zealand (which is sometimes called Denmark's Riviera). Beautifully located with a view of the sea, small but very cozy rooms with a balcony, a homely atmosphere and the smell of old times, inviting bar and beautiful dining room with a large terrace facing the sea. Good and friendly service, excellent and tasty food! We both felt very spoiled to have experienced this gem of a 'spa'! However, you should know that this place focuses on peace and quiet, therefore there are e.g. no TV in the room and the service is relatively slow (but very good!)...for us big city dwellers this was perfect - a really romantic place!

Our group stayed in this hotel mid September 2024. We tried to confirm if the wifi was good enough for some important business meetings. We sent emails which they never responded to. We called several times and waited a total of 20 minutes and they never responded. One of our colleagues had to book somewhere else given the lack of response and they would not allow him to cancel. It is a take it or leave it attitude at this hotel. Beware!

Unfortunately ended in a very bad experience. We arrived and had a lovely lunch and went out for dinner. We went to bed around 1030 and we’re woken up at 12AM to what we think was coming back from the town or people leaving the restaurant. Or potentially staff talking outside. We were staying in room number nine and was unfortunately so loud we could barely sleep. when we spoke to reception the next day they offered no Discount, even though we explained the situation and got maybe two hours of sleep. They basically told us because we didn’t know where the noise came from. They couldn’t see anyone on their cameras that there’s nothing they could do. They just didn’t care. Beauty location and nice lunch but horrible sleep.

Loved this hotel so much. Decor absolutely gorgeous, felt so Danish, overlooking the sea and with sauna with sea views, great breakfast too. Very friendly and helpful host. Relaxed yet uber stylish. Loved it.

Attended a birthday celebration at the hotel. Looked forward to it as we have stayed there before. Was supprised by the unfriendly receptionist who was in no way welcoming. Her behaviour and a few of the older colleagues was horrible. During our stay, she complained openly to other staff members how “we took up the entire grass area” ( for a yoga class) Note that the celebrating couple had booked the entire hotel, so no other guests than us. The children playing hide and go seek made it impossible for them to clean the rooms - which was also voiced in the middle of the hotel as many guests overheard. It would have be a more professional approach if she contacted one of the parentes to bring this to our attention instead of this. She and a few other colleagues made the stay somewhat unpleasant and I do not believe that any of the guests will chose Helenekilde for a similar event.