The property manager was unresponsive and very unprofessional. After making the reservation on *******, I tried contacting the property manager at the number provided in order to access the unit and there was no response. Despite my calling several times and sending messages, me and my family was left in the middle of the night unable to access the property and use it. It caused a huge inconvenience. Not even the next day, was there a follow up by the property manager. Stay away from this property. On top of that, when I contacted ******* to resolve the matter, they couldn’t help me and I was unable to use the property. And my refund request is denied. Utterly horrible customer service.
翻譯