來自住宿之回應: Dear Valued Guest,Thank you very much for sharing your detailed feedback with us.We are delighted to hear that you enjoyed our attentive service, convenient location, daily housekeeping, and the assistance of our Chinese-speaking staff. We also appreciate your comments regarding the noise and room size, and sincerely apologize for any inconvenience caused. Your feedback is greatly appreciated and will help us continue to improve our services. We sincerely hope to have the pleasure of welcoming you back to HOTEL GROOVE SHINJUKU.
來自住宿之回應: Dear Valued Guest, Thank you for your recent stay and for taking the time to share your excellent review with us. We are grateful for the perfect rating you gave us! We look forward to welcoming you back to HOTEL GROOVE SHINJUKU.
來自住宿之回應: Dear Valued Guest, We would like to thank you for this great review about your recent stay and for choosing us for your stays in Tokyo. It is a pleasure to receive your wonderful feedback. We look forward to welcoming you back to HOTEL GROOVE SHINJUKU in the near future.
來自住宿之回應: Dear Valued Guest,Thank you for sharing your feedback. We understand that you have already been in contact with our hotel team regarding this matter. Please be assured that we are currently conducting a thorough investigation, and we will contact you as soon as the results are available.We sincerely appreciate your patience and understanding.
來自住宿之回應: Dear Valued Guest,Thank you very much for sharing your feedback with us. We are pleased to hear that you enjoyed the open views, the variety of room types, and our convenient location in Kabukicho.We sincerely apologize for the inconvenience caused by the noise from the nearby railway and fire station, especially during the night and early morning. We understand how this may have affected your comfort and sleep, and we truly regret that we were unable to provide a more relaxing stay.Your feedback is greatly appreciated and will be taken into consideration as we continue to improve our guests’ experience.
來自住宿之回應: Dear Valued Guest,Thank you very much for sharing your valuable feedback with us.We are pleased to hear that you enjoyed our location and easy access to transportation options in Shinjuku.We sincerely apologize for the inconvenience caused by the outside noise during your stay. We are glad that our front desk team was able to assist you promptly with a room change and improve your comfort.Thank you again for your kind understanding and for choosing to stay with us. We look forward to welcoming you back in the future.
來自住宿之回應: Dear Valued Guest,Thank you very much for sharing your wonderful feedback with us.We are truly delighted to hear that you enjoyed our spacious rooms, large comfortable beds, beautiful views, and stunning night scenery from the high floor. We are also pleased that our daily housekeeping service helped make your stay more comfortable and enjoyable.Your kind words are a great encouragement to our team. We sincerely appreciate your support and look forward to welcoming you back for another memorable stay in the future.
來自住宿之回應: Dear Valued Guest, We would like to thank you for this great review about your recent stay and for choosing us for your stays in Tokyo. It is a pleasure to receive your wonderful feedback. We look forward to welcoming you back to HOTEL GROOVE SHINJUKU in the near future.
來自住宿之回應: Dear Valued Guest,Thank you very much for your kind review.While it appears that some details may refer to another hotel, we are truly honored by your positive comments regarding our staff and service. It is wonderful to know that our team's hospitality and attentiveness contributed to a comfortable and enjoyable stay.We sincerely appreciate your feedback and hope to have the pleasure of welcoming you again in the future.
來自住宿之回應: Dear Valued Guest,Thank you very much for your wonderful review. We are delighted to hear that you enjoyed our location, well-equipped facilities, and attentive service.It is especially pleasing to know that you appreciated the unique and spacious design of your room and had an ideal stay with us.Your kind words are a great encouragement to our entire team. We sincerely look forward to welcoming you again on your next visit.
來自住宿之回應: Dear Valued Guest,Thank you very much for your wonderful review.We are delighted to hear that you enjoyed our convenient location, spacious and comfortable rooms,and the beautiful views throughout the day and night.We are also pleased that you appreciated the shopping and dining options surrounding the hotel.It is wonderful to know that you would like to stay with us again.We sincerely look forward to welcoming you back to HOTEL GROOVE SHINJUKU on your next visit.
來自住宿之回應: Dear Valued Guest,Thank you very much for sharing your wonderful feedback.We are delighted to hear that you enjoyed our location, the variety of dining options nearby, and the comfortable transportation access. We are also pleased that you appreciated the cleanliness of your room, the spacious views, and our buffet breakfast selection.Your kind words are greatly appreciated and serve as wonderful encouragement for our entire team. We sincerely look forward to welcoming you back for another enjoyable stay in the future.