東京車站萬怡酒店(Courtyard Tokyo Station)

Good location The staff are very nice and have been helpful. The hotel is located at city centre, only 5 minutes walk from underground mall which has wide variety of food and shops.

首先，令我感到驚訝的是，與建築物外觀完全不同的氣氛，缺乏清潔感並受到洗禮。特別是把前台發來的消息放在房間門下的地板上的極其不干淨的系統令人難以忍受。本來很期待在前台喝一杯，但是在去拿的路上，我看到地板上有很多留言卡，感覺噁心，不再要了。即使用交換那張骯髒卡片的手準備了一杯飲料。房間感覺比顯示的平方米小，實際內部與照片中的時尚內部有很大不同，一團糟。房間，家具，牆壁，洗手間，都感覺不干淨，尤其是床下的布被拖了半天，很髒。桌子太小，沒地方放東西。當您打開裝有冰箱的門時，保險櫃的門會朝向您，因此您在打開冰箱時必須握住它。衛生間洗手液的外觀也很重要嗎？它很難使用，因為它只出來一點點就飛走了。只有浴缸又大又漂亮。一般來說，每晚10,000日元的商務酒店排名較高。

The Courtyard by Marriott Tokyo Station is not a stand alone building, but the upper floors of an office building. The reception counter is on the 4th floor and the rooms are on the 2nd and 3rd floors. A very good buffet breakfast is available on the first floor at a private restaurant....you can arrange this amenity through your reservation. The neighborhood is not the most active, but there is very easy access to the metro system and the train station, so it is actually a good location if you do most of your sightseeing during the day. I think the room prices are more reasonable because it is not in a Tokyo "hot spot". The rooms are large enough and the service is excellent. I wouldn't hesitate to stay here again.

I stayed many weeks in a row at this fantastic hotel right in the heart of Tokyo. Apart from the excellent rooms and great facilities, the key to the experience was the staff. The staff here are the kindest, warmest, most helpful, and very professional hotel staff in the world. They are always willing to go the extra mile to help you and ensure that you are comfortable and feeling at home. Staying at this hotel truly feels like you are staying with family who take care of all your needs. From the staff at reservations, to the front desk, to the excellent restaurant/bar called Lavarock, to the housekeeping. All are excellent and provide the best example of courteous and kind service and support. Ken-san does an incredible job with his staff. Special thank you for the best service from the reservation desk: Sunil, Kana, Shah, Kei, and Baba. Special thank you for amazing service at Lavarock from Noriko, Navin, and Flerie. Love this hotel!

The Courtyard Tokyo Station is very conveniently located within 5-7 minutes from the Tokyo Station Yaesu exit. The spacious lobby is located on the 4th floor and rooms are located on the 3rd and 4th floor. The staff speak excellent English and are very friendly, professional, and helpful, including the use of the luggage shipping service. WiFi is reliable and strong. TIP: The easiest way to go from Tokyo Station to the hotel is via the underground shops at Tokyo Station and come up the escalators of the new Tokyo MidTown Yaesu building. The Tokyo Metro stations are nearby about 1-2 blocks away, but do not have escalators. Service and location are the best attributes of this hotel.