東京霊友會 釈迦殿附近酒店

這家酒店，説實話，在還沒有入住之前，就已經在心裏給它五星好評了，緣由是因為，這次旅日期間，正好遇到颱風，新幹線停運，沒有辦法按計劃到達東京正常入住，這時候已經過了酒店退訂期限，抱着試一下的心態，我們拜託攜程客服幫忙問下能否退訂，本來已經不報希望，沒想到酒店很快就回復，可以無損全退，這麼有人性的酒店，當然要給五星好評。到達東京後，毫不猶豫選擇這家繼續入住。以後再去東京，也還會選擇這家。酒店位置在一個半山坡上，離地鐵站大概10分鐘左右的路程。酒店樓下就是便利店，非常方便。房間雖不大，但設施齊全，是個住着很舒服的酒店。

在東京入住的第二家酒店，位於新橋和銀座中間，可以步行去銀座，到新橋交通樞紐也走不了幾分鐘，整體的位置還是不錯的。 酒店的風格比較像情侶酒店，樓道是昏暗的燈光，但是還算很乾凈，前台有各種語種的服務人員，中文溝通也是沒問題。 雙床房的話相對就要逼仄一些，行李箱幾乎是打不開的，因為每個房間都有一個很大的感覺沒什麼用的飄窗佔據了很大的空間。 第一天入住的時候洗澡發生了浴缸漏水，整個洗手間被淹了，第二天一早很快的給更換了房間，服務效率倒是很快，後面也給寫了手寫信給了小禮物，彌補了旅行中的不愉快。

We’re a family of 4, staying 9 nights at the Pullman Tamachi in 2 adjoining rooms. Our experience of the hotel and in particular staff was exceptional. We were generously granted early check in and a very late check out (possibly helped by my Diamond All.Accor status) which made our day of arrival and departure that more easy to manage. Thank you Jakapun (Director of rooms) The rooms were generous in size, very well appointed and laid out. The breakfast in the main restaurant was great with a nice variety of options. Staff were attentive and food was replenished as needed. The location was perfect for us, metres from the main train line linking the busiest stations, yet far way from the hustle to offer a much-needed sanctuary, highlighted by the roof top garden, terrace and executive lounge. Biggest praise goes to the staff of the executive lounge, led by Jordan and Masa and their great support staff. I have yet to see staff anywhere in the world offer the levels of service they all provided during our stay. From asking questions about what we like and had in mind, to offering options, making reservations and sending frequent emails with listed itinerary and instructions, they made our experience in Tokyo a memorable one for my family. Their attention to detail, enthusiasm and pleasure in hearing we had a great day based on their recommendations, made the difference. The hotel is very fortunate to have staff like you all. My family and I truly thank you for your exceptional service and memorable holiday experience. Looking forward to returning in the near future.

很古早的酒店，設施什麼的都舊了，然而服務的做派也是傳統的，會很耐心的和你聊天，詢問需求，還幫我代訂了餐廳，很暖心。 很遺憾是沒有來得及在酒店吃晚餐，下次補上。 海景確實無敵好，值得一住。 如果會倒地鐵的話距離其實也還好，不知道評論裏為啥都要走去JR。

攜程網Boss推薦上提前優惠購買囤貨的（含早大約5折價）太讚了👍酒店設施、位置都很好，周邊有幾條地鐵線出行各區都便捷。checkin在36層，酒店從30-36層。房間都是落地窗，風景很好。我住的房間，可以看見晴空塔。夜景也很美。早餐品種多（西餐為主，還好有米飯適合中國胃）服務很好。攜程網囤酒店優惠多多，一如既往的加關注哈哈。

設施：麻雀雖小五臟俱全，一樓吧枱，二樓前台以及廚房和公共區域，該有的都有 衞生：很好 環境：裝修風格是我喜歡的，整體沒什麼可挑剔的 服務：服務態度良好 房型：不足的就是房間裏空間小了，看了下似乎除了雙卧室外沒有大房型的選擇

去過那麼多國家，公寓式酒店也住了不少。但這家是真的很奇葩，首先下車後外立面沒有任何指示標識，衹有走到裏面才看得到一個鋪在門口的寫着Ascott的小歡迎地墊。然後沒有任何工作人員在一樓，需要自行把行李搬到下車拖到22樓去 其次每天衹有10-15點可以打掃衞生，早了沒人清理晚了也沒人清理，問就是清潔人員不上班或者不到上班時間 退房走的時候也同樣沒有人幫送行李到樓下，就更別提裝行李上車了 除了位置以外真的看不到一點點性價比，畢竟一晚上3K+的普通房間價格也不算便宜，所以我想我是不會再來了

I reseved/paid for a king premium room at IHG Hotel Indigo Shibuya several months in advance of my Jan 2024 Tokyo trip. After enduring a snowstorm in Vancouver, finally arrived in Tokyo. My initial hotel stay at Sequence hotel turned out to be a wonderful unexpected surprise. Anticipating a similar experience at my second hotel, Hotel Indigo, due to its higher rate and global brand reputation, it was a profound letdown. Despite enduring a 5-hr wait at YVR and compunded by the inevitable jetlag, I was determined to make the most of my day in Shibuya to compensate for the lost time. Regrettably, amid fatigue I overlooked checking the bathroom (who does it anyway since this is no ordinary hotel to make this mistake). I only used the toilet. It was only late at night, after shopping at Don Quixote, that I discovered the hotel has no bathtub thus the conclusion of front desk failure to communicate and assign the right room type. I called and reported this to Front Desk which comes next turn for the worst when the MOD in-charge the time I called regrettably lacking empathy and willingness to listen to the facts, exacerbated the situation. This is the first time in my life to cry while explanaining over and over the fact. A thorough review of my emails and website revealed glaring inconsistencies of the MOD's shallow explanation. Given my background in working a hotel, I am well- acquianted with various aspects in the hotel compared to other guests. Consequently, I am not easily swayed by shallow explanations, and the hotel's epic failure to address the issue with diligence only deepened my belief that this high-rate hotel is not worth your stay in all sense of the word. Next day at the front desk, I wasn't surprised overhearing foreign guests stating to complain through a lot of reasons as well for this hotel. Next month when I come back home, I will have to send a formail complaint to their management. There are a lot of hotels at Shibuya, take note of the other guests unsavory experience at this hotel.

房間的位置沒得説，淺草寺、地鐵、購物、娛樂啥都方便！我住了6天，每天早上去淺草寺大廟的旁的長椅上曬太陽，很舒服！ 酒店服務一般，前台懂中文的感覺是台灣的，説起話來不一點都不親近！冷冰冰的！ 這樣的酒店來個普通話標準的，熱情的工作人員吧，我感覺中國人蠻多蠻多的！