圖爾Place Plumereau附近酒店

I am a loyal customers of the Hilton brand and this hotel has disappointed me a lot ! I arrived late in the room and all I needed was a hot shower and a good night sleep. I run the water and can’t get it to warm up. I call the front desk who send an intern to check if the water does warm up (as if I did not know how to turn on the water) she is waking in the bathroom with her shoes, splashing water all over the place, waking in the water with her shoes, confirm that it’s not hot and leaves. 30min later I call the front desk to get an update. “You have to wait”. An hour later I call the front desk again because nobody is keeping updated, and they say: “the maintenance guy is gone for a while now, he fixed it”. In addition of not keeping me updated, they assumed it worked without checking with me who reported the problem. Then they continue with, “then you have to wait”. They did not offer to change room, they did not offer to have me shower in another room that could be cleaned the next day so we did not have to change room. And not talking about leaving me in my dirty bathroom, because waking with shoes in water where I am supposed to be bare foot is hygienic to them!! I had to go to bed with my day of plane/train dirtiness. I am not mad that something went wrong, I am mad at it was handled ! Very poorly ! The next day and for the next 3 days asked to talk to the manager to share my feedback with her. She simply ignored all my requests. The day front desk lady was so apologetic, but the manager could not care less! And of course no gesture whatsoever was offered. Honestly stay away because when management is that bad, everything is bound to be bad in this hotel.

優秀。房間裝修得很好。感覺很新。啤酒和葡萄酒價格公道,休息區柔軟,可以放鬆。安全的自行車儲存。接待團隊都可愛,友好,專業和樂於助人。向喬治喊,知識淵博,樂於助人。早餐也很好,通常漢普頓提供。市中心的絕佳位置。停車場50米遠,安全,24小時12歐元。

這個可愛的放鬆酒店有很多喜歡的地方。遺憾的是,我們從馬爾貝拉到加萊的路線上只在這裏住了一晚,我們很遺憾不能在這裏呆得更久。它就在Tours的中心,但在一條安靜的住宅街道上。我們在傍晚的高峯時間撞到了鎮上,交通很棘手,但Tours是可管理的尺寸。它有街外停車場,可能有八輛車,幸運的是我們找到了一個地方。我不知道他們如何管理其他客人。歡迎是友好和高效的,我們喜歡我們的房間。它很大,寬敞,舒適和一塵不染。你想在旅遊中看到的一切也在步行距離之內,或者至少大多數,這個街區是住宅,有很多小企業,包括餐館。盧瓦爾河距離酒店5分鐘路程,一條滿是餐館的街道距離相同。大教堂可能只有十分鐘甚至更少,主幹道非常近。在戰爭中,旅遊被嚴重轟炸,所以市中心的許多街道和建築物都是戰後重建的。我喜歡貝斯特韋斯特品牌酒店。你知道你會得到什麼,他們履行了他們的承諾,在我進行的許多訪問中超越了它。這不僅僅是公平的。這家酒店,一個古老的修道院除了奇怪的暗示之外,你不知道它超過了它。

This is a stunning hotel. We had reserved a parking place - this is underground and very secure at a cost of £22 per night. On arrival, reception staff were amazing - super friendly and lovely - although it was only midday, our room was available already! Large room with huge bed, good shower room and separate toilet - could not have been more comfortable. Staff were so helpful, showing us where to go on a map - restaurants, shopping, cultural sights etc. Breakfast was served in a very pleasant room - a help-yourself buffet - good croissants and other pastries, though sparse on hot offerings - just some not great looking scrambled eggs and some bacon. However, the cold selection was plentiful. The spa is also a plus - 5pm seemed a good time to use the pool and steam room - only a few people there when I went down - very therapeutic after a buy day sight-seeing. All in all, a fantastic stay - I would highly recommend and would certainly stay here again myself.

一般一切都還好。所有酒店wifi質量都是弱點,所以也還好。酒店入口位置另一個故事,不是真的方便。附近就是大雜貨店,沒有直接到酒店的路徑。如果你能以某種方式管理這件事,那就太好了。從我外部的角度來看,這是相當具有挑戰性的事情,但它將改善客人的舒適度。工作人員非常友好,所以我在您不錯的酒店度過了愉快的時光。

從圖爾火車站不行5分鐘即可抵達酒店。訂房的時候以為就是和IBIS類似的酒店，進房間后發現有驚喜，房間布置溫馨，各種裝飾雖不高檔，但都經過精心設計，讓人感覺舒適。這個酒店真是到圖爾的絕佳選擇，值得推薦。

在複雜的投票公寓7/10:寬,全部,陽台,相當乾淨;裏的負面,沒有空調,牀牀牀牀牀,了!!水池不太乾淨()太熱,但是男孩們玩了半個小時,晚上出酒店停車場和站附近的地區,不建議女孩子獨自一身,在接待處細注意兩個女孩。在入住時不靈活地說房間會在17點鐘準備好,在他們着你的各種和笑聲之後,小心不要讓旁邊辦公室的負責人抓到你,他們繼續推遲房間分配......最後手裏的到17.30。清晨出check發生....而且我還不清楚公寓的房間號碼,而不是一遍寫它們或說一個號碼來幫助我,她對繼續在法語中全部重複這些號碼感到震驚。除了我用英語對她抱房間遲到的時,她們不明白,也開始用這個語言回答我,對不起,但是作爲客戶我根本不喜歡,完全缺乏友好和專業性。

裝修非常新服務很標準，早點也不錯，給你有家的感覺，服務也細緻，態度彬彬有禮，衛生間很乾凈，對客人有禮貌，離景區也相當近，室內的隔音效果非常好，非常不錯的一家酒店，以後來了還住，攜程不錯

酒店在一個院子裏 環境 服務 餐食都非常好 就是地理位置較偏 去圖爾的任何位置都需要打車。另外就是餐廳總是有蒼蠅飛 無論內外。老外雖然不在意 但我有點接受不了。！

Hotel ist etwas außerhalb der Stadt, dafür liegt es aber sehr ruhig. Das Frühstück ist eher mittelmäßig. Ansonsten gibt es nichts zu meckern. Wir kommen immer wieder gerne, zumal der normale Stromandchluss für laden kostenfrei ist