Finishing, furniture and overall space not adequately maintained: paint scraped off baseboards & tub surround, large areas on the pleather headboad cracked and scratched off, stains on the floor, shower/tub facet extremely loud and would not hold water in the tub, inadequate towels & face clothes and when requested I was told there was no one to bring any to me I had to go to the front desk to retrieve myself. Usually VIP customers are provided with perks to which none were. Upon my request following check in, I was given a breakfast coupon which was included in my hotel booking, not a vip perk. This was not the level of service or property standard for a $400 hotel room.
翻譯