城崎温泉西村屋本館的評價

不愧是羅萊夏朵和一家百年歷史的日式酒店，無論設施、餐飲、房間和服務都稱得上城崎温泉的一流。非常喜歡酒店的日式庭院和大浴場，當然也包括優秀的服務和餐飲。很可惜這次沒有趕上松葉蟹的季節，衹有房間略顯陳舊一點。

這是一間接近完美的温泉酒店！從城崎溫泉車站一出就有專人幫忙call酒店私家車接送到酒店！我訂的是自帶露天風呂的房間，可以隨時享受私人温泉真的很爽！由於入住當天正是我生日，酒店也非常貼心的安排了小禮物和祝賀酒給我，超讚！ 雖然房間一點也不便宜，但是酒店裏無論是環境，員工禮貌和服務，膳食，温泉體驗等也是非常好！以後我肯定會再來的，等我！

The best hotel in the Kinosakionsen. 城崎温泉最好的旅館，服務和飲食在本人的酒店住宿經歷中，遠比Rizt Carlton和萬豪之類的美式酒店質量好，也比日本的城市酒店好。負責房間和晚餐照顧的伊藤菜菜步小姐，以及早餐照顧的另一位戴眼鏡小姐，均提供了優質服務，值得大加讚賞。有機會一定再次住宿西村屋旅館，非常感謝！

老牌的日式酒店、庭院很漂亮，服務熱情。晚餐是屋裡吃的懷石料理、一道一道的上，吃了倆小時😁院子裏的私湯隨時可以泡。

生活中一定要嘗試。工作人員非常友好和熱情。花園景觀設計得非常好。清晨你可以聽到鳥兒的歌聲。酒店有兩個內部溫泉，在我看來比鎮上的其他公共溫泉好得多。

非常好的一次住宿體驗！房間面積比一般溫泉旅館大，三個人住得非常舒適，在房間裏的餐廳進餐感覺非常好！晚餐及早餐都是時令新鮮食材，別出心裁的烹調、精緻的擺盤，絕對是色香味俱全！非常推薦！

酒店很温馨，温泉舒服

都特別滿意，除了小貴。😂

Excellent dinner and breakfast. Large Suites. Excellent Service. Quiet Place with comfortable beds. The Place is a bit „agy“, old fashioned. Time for modernisation. Price is too high.

Excellent service and authentic atmosphere

入住“本陣”客房 非常全面的服務，員工蠻熱情的，來日本的第5天，英語聽力提升了不少😅 房間大到兩人入住有些奢侈，窗景太讚了。 非常喜歡這個地方。 伴隨着兩天的濛濛細雨，酒店園景的樹木更顯翠綠。 如果有機會，一定會再來！

This was our (my daughter, son-in-law & myself) 3rd destination durinng our two-week drip to Japan (Tokyo, Osaka, This Onsen, Kyoto, and finally back to Tokyo). Reflecting back, all of us easily agreed that this was definitely our most memorable experience. I let my daughter decide on our itineraly, but my only request was that one destination was an onsen resort with traditional ryokan. All I can say is she definitely picked the best of the best in my mind and I will be including this stop in my future trips. This place had everything I had hoped and imagined: traditional ryokan with tatami floor, a view of a private garden, and Omotenashi that represents what Japanese hospitality really is. From the moment we stepped off the private shuttle from the train station to entering the station on our return, the service was spectacular. I have been a lifetime Marriott Titanium Elite member for 8 years (17 years as their Platinum before recieving the lifetime status). Additionally, I was Hilton's Diamon Hhonors for 4 years. I have traveled coast to coast and nothing comes to the level of hospitality I received at this ryokan. As for dinner we reserved Kaiseki for both nights of stay. According to google: Kaiseki is a traditional, multi-course Japanese fine dining experience that emphasizes seasonal, local ingredients, artistic presentation, and a balance of flavors, textures, and colors, often served in a specific order from appetizers to dessert, and is considered the pinnacle of Japanese cuisine. I can tell you both of our dinners met that description. Our first night dinner lasted abour 3 hours and our second was 2.5. Both were completely different course menu and we could not decide which on was better (as attached photos proves). Kinosaki is known for their crab and we were in the tail end of their crab season so crab was everywhere including the shops and restaurant in town. I can say I've had more crab at this resort town than the last 10 years combined. Moving on to the hospitality. While my daughter was completing the check-in, my son-in-law and I relaxed in the lounge. They had hot and cold drinks, but we both eyed the giant cold brew machine and immediately went for the cold brew coffee which was chilled ice cold in a wooden tub. When she joined us, another staff came and asked us a few questions, including whether we preferred washoku or western breakfast. Natually we selected washoku...why would anyone stay in this traditional ryokan that is celebrating their 165th annniversasy and choose western breakfast? Sadly to say, I did note a few other guests having western breakfast next morning. Note, Kaiseki dinner is served in your own room, but the breakfast is served upstairs in a Japanese style restaurant. Oops, got a little off track. Resuming the hospitality, after questions such as what time do we want to start our dinner and what not, he escorted us to our room. We lucked out and got a 1st level room...why? becau

We had a wonderful experience. The service was exceptional. The only change I would make if we were visiting again is to separate our family into a couple of rooms. Having 6 grown people in one room was problematic when it came to sleep. This was a bad decision on my part. We enjoyed our meals and onsen experiences. Thank you for helping us make great memories.

Étape d’une nuit inoubliable tant le service et les prestations de ce Ryokan sont parfaites. Chambre fabuleuse, jardin sublime, lieu empreint d’histoires, dîner merveilleux…