BUGS. This hotel is infested with bugs. There was a cockroach in my room, dead bugs squished on the carpet on my floor and the lobby was literally infested with huge bugs. The bedskirt in my room was tattered and slashed, furniture was literally falling off the wall, the screen doors were slashed and the room smelled damp and moldy. The front desk just kept saying there was no manager and I had to talk to him tomorrow. This is a large hotel, to have no manager on duty (it was a Saturday night too) and staff that have ZERO responsibility to do anything if there is a problem is so unsafe. The front desk couldn't care less. He said, "I'm just doing my job" and "You're lucky he's (the manager) not talking to you, you wouldn't like what he had to say." I felt very unsafe here, especially as a solo traveler. I started a chat with *******, sent pictures, I talked to them on the phone and they hold no accountability. I always book with ******* but after this I'm going to rethink using this site. They don't stand by their properties and take no responsibility when falsely advertised. So you can be stuck somewhere filthy and unsafe and even though they sold it to you they wash their hands of you. Also, make sure you read reviews on different sites, this was rated an 8 out of 10 on ******* but WAY lower on other sites.
翻譯