SpringHill Suites 酒店由萬豪 Marriort 奧斯汀西部/湖泊(SpringHill Suites Austin West/Lakeway)

Lovely well priced hotel in great area. Lots of dining options nearby. Would have been even better had they not charged the credit card I gave them for incidentals to pay for the room I had already paid for through Trip.com ! This was the second time in two months they did this to me. And each time I had to call or go by and tell them to correct their mistake. Asst manager, Faith, told me they can’t tell if Trip guests have already pre-paid for their room or not …. !?! Funny not funny how all the other hotels I book via Trip can tell and don’t double charge me for my room fee ….. 🤔

En medio de la nada y aún así cobran el estacionamiento Fuera de propósito

Están excelentes en cuánto a localización y servicio , muy comodos y amplioa los cuartos

Excelente servicio muy limpio todo y la señorita de recepción muy amable

Our stay at Springhill Suites was very comfortable and was in a convenient location to our families in the area. The water pressure in the shower was decent and the furnishings were comfortable. We didn't utilize the room much as we were with family, but it was laid out well and very quiet even though it is next to a hopsital and busy street. Staff were very pleasant and check-in and check-out were a breeze. My only complaint would be the breakfast. Only fruit was apples and the orange juice was very watery one of the days (we stayed 3 nights). Would stay here again.

Busy part of town with lots of options for shopping and restaurants nearby. Hotel renovation was a bit inconvenient but not really a hinderance or noisy. Staff was very welcoming and helpful. Beds were comfortable and there were no issues in our room. I would so appreciate a higher quality coffee service in room. What's offered now says to me 'we really don't care.' Either do it right or don't (my opinion).

Great room, very nice and comfortable. The only "issue" i have is that there were no wash cloths. We could have used those for sure. Enjoyed everyrgung else.

Rooms were comfortable, clean and big that can accommodate 6 members. Good for families with upto 4 kids. Location and surrounding were good even though it was next to a hospital, The AC was an issue for us. It made a loud sound that prevented me from getting sound sleep. The breakfast was decent but it was so crowded that one employee in charge of breakfast wasn't able to keep up with items that were running out.