潘德里莊園(Pendley Manor)

Sadly, this hotel does not live up to expectations. There were so many issues with both the rooms and the amenities. The staff were nice enough but don't seem to understand that they are in the service industry. For example my room was never cleaning unless I called down to the front desk in the late afternoon to request housekeeping service and they always sounded put out that i would want me room cleaned! The restaurant only had 4 starter and 4 mains on the menu which got old very quickly. The pool changing rooms smelled nasty and there were no clean towels in the pool area unless you ask. The rooms don't come with robes. You only get a robe when you have a spa treatment and the one they gave me was yellowed and from a different hotel. I would not go back.

Clean room, friendly staff. Accommodation is looking a little tired. Breakfast was very yummy!

The room was lovely but had a connecting door. The other room had been allocated to an old couple who were deaf, they had the telly so loud that my children were unable to sleep. The room should not have been in use, the telly and people were so loud it felt like they were in our room. It ruined our stay and the kids were exhausted for their trip to Harry Potter the next day which was the reason for our stay.

Arrived early and told room ready but couldnt go in it unless we paid extra £20! I understand if you asked for early check in there may be a charge but we just turned up for some lunch and when your told its ready anyway seem a bit mean then to ask for £20 to get in a room that by chance was already ready. Room was lovely but the breakfast was shocking, tea was disgusting from the jugs, luke warm and tasted foul. Had to queue for 15 minutes just to get into breakfast. Poor quality as well. Hotel itself needs renovation, its tatty all around the property and the swimming pool changing rooms stunk and there were hairs on the floor in the pool area. The pool has a green water mark around it. Not pleasant, wouldnt recommend and wont stay there again.

The hotel itself was lovley. The facilities were greatvand our children enjoyed the games room. Had it not been for the terrible dinner service we would come back. The staff did not seem to know what was going on. The starters to 50 min to arrive. They were cold and bland. The childrens portions were tiny. My main was dry and luke warm. My salad had mould! We wish in hindsight we had walked out. I never normally complain or leave reviews but this really was poor.

This is a wedding venue and noise and music went on till 1.30am. Not enough parking either

Lovely setting. Wonderful to see all the wildlife so many peacocks and food to feed them. Staff very friendly and efficient nothing too much trouble for them.