NM皇家庭院酒店的評價

I had a disappointing experience at nm royal county during checkout. I was informed that i had to pay for cashews from the minibar, which i never used. Despite explaining this, i was forced to pay for something i hadn’t even touched. It is the hotel’s responsibility to verify minibar usage after each guest checks out, not burden the next guest with such issues. They claimed the container was open from the inside, but that is not proof that i consumed it. If i had used it, i would have had no hesitation in paying. This experience was not just unfair but also embarrassing and humiliating. Such incidents reflect poor management and customer service. I hope the hotel management takes this seriously and ensures better accountability in the future.

The room was very small. Neatness ok. Not worth the amount i paid. For that amount i would have got better options. Since i booked via make my trip they gave me the worst room available. Not even space to move around. God that i didnt take my family. It would have been terrible for them too

Overall excellent. Food was too good. Rooms very clean with all facilities and the staff was very decent and supportive.

Nice room, good food and nice room service. Roof top restaurant has a large projector/screen. Stayed for one night with my son.

Good, value for money, lots of amenities, however the pool is just for show, rooms and service are good

Had a great stay at the hotel. The staff was friendly and helpful. The room was very clean, spacious, and comfortable. Everything was well-maintained and hygienic.

Good Room. neet and clean bathroom.. staff are good service..near metro station available..

Had a great stay. Good food at the bar and the receptionists were extremely nice. Will visit again.

The stay was average with dusty rooms and not clean bathroom. , no hot water availablity and ac was not adjustable.

Cleanness is not good and other services and responses are very bad

Good stay. But car parking facility is very bad.

rooms to much congestion/dirty towels & bed spread/dirty swimming pool if you use it skin disease for sure ......will never recommend 🙏. i don't have photos

The room which we stayed in on the 25th did not have a working exhaust in the bathroom and nightlamps near the bedside was broken and not working. The stay on the 28th was average.

Easily accessible. The hotel is clean. Staff courteous. Food is excellent. The breakfast buffet was awesome.