來自住宿之回應: Dear Guest,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay and appreciated the room upgrade with a beautiful view. It’s great to know that our location made your one-day tour and sightseeing around Tromsø so convenient.We’re also glad you enjoyed the breakfast selection—it’s always our goal to start your day off right! Your kind words mean a lot to us, and we’re honored to be your hotel of choice in Tromsø.We look forward to welcoming you back for another refreshing and memorable stay!Warm regards, Sandra
來自住宿之回應: Dear Guest,Thank you sincerely for your wonderful review! We’re thrilled to hear that you enjoyed your complimentary upgrade and that the spacious room, sea and mountain views, and overall cleanliness made your stay so memorable.It’s also great to know you appreciated our breakfast selection and the complimentary gym and sauna facilities on the 10th floor. Your kind words truly mean a lot to our team, and we’re honored to be considered the best hotel of your trip.We hope to welcome you back again soon for another exceptional experience!Warm regards, Sandra
來自住宿之回應: Dear Guest,Thank you for your detailed feedback. We’re glad to hear you enjoyed the sea view and breakfast. We appreciate your comments about the room's sound insulation, and we will look into ways to improve this for a more comfortable stay. Additionally, we’re happy that you found our location convenient, with easy access to transportation options.Your feedback is valuable, and we hope to welcome you back in the future for an even better experience.Kind regards,ErlendFront Office
來自住宿之回應: Thank you so much for your wonderful review! We're absolutely delighted to hear that you had such a great experience with us. It's fantastic that you enjoyed the sea view room and the upgrade to a room with a bathtub! We're also glad that our location, close to the pier and many attractions, worked out perfectly for you. It's great to know that you appreciated the little touches like the breakfast boxes. We’d love to welcome you back to Norway and our hotel next time! Safe travels, and thank you for choosing us!Kind regards,ErlendFront Office
來自住宿之回應: Thank you so much for your amazing review! We're thrilled to hear that Christian made such a positive impression on you with his professionalism and friendly attitude – we’ll be sure to pass along your kind words to him! It's great to know that you enjoyed the clean, comfortable room and beautiful view. It’s our goal to make every guest’s stay as enjoyable as possible, and your feedback means the world to us. We’d love to welcome you back on your next visit!Kind regards,ErlendFront Office
訪客
海景標準房
入住日期 2025年3月
與好友旅遊
4則評價
10.0/10
傑出
發佈於 2025年4月7日
酒店不錯,環境很好,每天會有人收拾,主要是通過窗户看景色,景色很美,肉眼可見藍藍的hu,白白的雪山
來自住宿之回應: Dear Guest,Thank you for your lovely review! We’re so pleased to hear that you enjoyed the beautiful surroundings and the daily housekeeping service. It’s wonderful to know that the scenic views—blue lakes and snow-capped mountains—made your stay even more memorable.Your satisfaction is our greatest reward, and we hope to welcome you back soon for another peaceful and picturesque stay.Warm regards, Sandra
來自住宿之回應: Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the friendly service, convenient ice machines, and the beautiful view of the Tromsø port. It’s great to know that the hotel’s location made it easy for you to explore nearby attractions like the church, museum, and library. Your recommendation means a lot to us, and we hope to welcome you back again soon!Kind regards,ErlendFront Office
來自住宿之回應: Dear Manshijieliudadelaoyu,Thank you for taking the time to share your feedback about your recent stay with us. We are pleased to hear that you found our location to be very convenient.I apologize if the size of the Family Room and bathroom did not meet your expectations. We understand that space can be an important factor, especially for families, and we appreciate your feedback as it helps us to improve our offerings.It's good to know that you found our breakfast satisfactory and our service up to standard. We hope the weather didn't dampen your overall experience in Tromsø, despite the rain and snow during your visit, and the limited store openings on the 24th and 25th.Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future and provide a more comfortable stay.Best regards, Sandra
來自住宿之回應: Thank you for sharing your experience with us! We're so glad to hear that you had a satisfactory stay and enjoyed the convenience of our location near the airport bus station. It's also wonderful to know that the breakfast met your expectations. We truly appreciate your feedback and hope to welcome you back soon for another great stay!Kind regards,Erlend Front Office
訪客
標準房
入住日期 2025年2月
獨自旅遊
46則評價
10.0/10
傑出
發佈於 2025年3月25日
乾淨衞生……就是太難定了……旺季提前
6/7
來自住宿之回應: Dear Guest,Thank you for your kind review! We’re so glad to hear that you found the room clean and sanitary, and that you enjoyed your stay with us.We understand that booking during peak season can be challenging, and we truly appreciate your patience. We always recommend booking as early as possible to secure your preferred dates—Tromsø is especially popular during the Northern Lights season!We hope to welcome you back again soon for another smooth and enjoyable stay.Warm regards, Sandra
來自住宿之回應: Dear Manshijieliudadelaoyu,Thank you for sharing your feedback about your recent stay with us. We are pleased to hear that you appreciated our convenient location in Tromsø.I apologize if the size of the Family Room did not meet your expectations. We understand that space can be an important factor, especially for families, and we appreciate your feedback as it helps us to improve our offerings.It's good to know that you found our breakfast satisfactory and our service up to standard. We hope the weather didn't dampen your overall experience in Tromsø, despite the rain and snow during your visit.Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future and provide a more comfortable stay.Best regards, Sandra
來自住宿之回應: Dear Guest,Thank you for taking the time to share your experience with us. We sincerely apologize for the discomfort and inconvenience caused during your stay.We deeply regret the incident involving our housekeeping staff entering your room despite your presence. While our standard procedure encourages guests to use the "Do Not Disturb" sign for privacy, we understand that this was not clearly communicated at check-in, and we take full responsibility for that oversight.Moreover, we are truly sorry that your concern was not met with immediate empathy and a proper apology at the front desk. This does not reflect the level of service we strive to provide. We have addressed this matter internally to ensure better communication and accountability among our team.Your feedback is invaluable in helping us improve, and we hope to have the opportunity to welcome you again and provide a much more comfortable and respectful experience.Warm regards, Sandra
訪客
小型舒適房
入住日期 2024年11月
家庭旅遊
1則評價
9.7/10
優秀
發佈於 2024年12月21日
我很喜歡那個房間。麻雀雖小五臟俱全。窗外景色也很不錯,重點是被子是大的舒服的。
來自住宿之回應: Dear Guest,Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay in our Small Cozy Room and appreciated the comprehensive amenities and beautiful view from your window.It's great to know that you found the bedding to be comfortable and to your liking. Your positive feedback on our surroundings, amenities, and cleanliness is greatly appreciated.We note your comment on the service and will continue to strive for excellence in all areas. We look forward to welcoming you back to Radisson Blu Hotel, Tromsø, for another outstanding stay.Best regards, Sandra
SledgeZ
海景標準房
入住日期 2024年12月
夫妻/情侶
2則評價
10.0/10
傑出
發佈於 2025年2月4日
酒店很大,位置很棒
來自住宿之回應: Thank you so much for your rating! We're thrilled to know you had such an excellent experience with us. Your feedback means a lot, and we hope to have the pleasure of welcoming you back soon!Kind regards,ErlendFront Office
來自住宿之回應: Dear Guest,Thank you for your positive review and for highlighting the aspects of your stay that you enjoyed, including our convenient location, cleanliness, and amenities. We are glad to hear that you found the breakfast satisfactory and the proximity to public transportation beneficial.We understand that the breakfast area can become crowded, and we appreciate your patience during these times. We are continually working on improving our service delivery to enhance our guest experience.Thank you once again for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit.Best regards, Sandra